Inside Sales Representative

Position Summary

The Inside Sales professional is responsible for driving profitable revenue growth by developing new business, expanding customer relationships, and building a sustainable portfolio of accounts within Presto Tape's manufacturing and distribution markets.

This position requires a proactive, results-oriented sales professional who takes ownership of the entire sales process—from prospect identification and customer engagement through quoting, conversion, account development, and long-term retention.

The successful candidate will combine strong business development skills, commercial judgment, product knowledge, and disciplined follow-through to identify opportunities, solve customer challenges, and deliver measurable sales results.

Key Responsibilities

New Business & Revenue Growth

• Proactively identify, research, and pursue new customers within targeted manufacturing industries and distribution channels.
• Establish and grow an independently developed book of business, with accountability for revenue generation and profitable growth.
• Convert qualified prospects into revenue-producing customers through effective discovery, solution development, quoting, and follow-up.
• Develop strategic account plans and execute sales initiatives aligned with company growth objectives.

Customer Relationship Management

• Establish trusted, long-term relationships with customers by understanding their business operations, product requirements, and purchasing priorities.
• Develop a thorough understanding of customer buying patterns, order frequency, product applications, pricing expectations, and future requirements.
• Protect and retain existing revenue through consistent account engagement, responsiveness, and proactive problem-solving.
• Identify declining or inactive accounts, determine the causes of lost business, and execute targeted customer recovery strategies.
• Become a product expert with the ability to know which product(s) fit the customers’ needs best
• Uncover opportunities to expand product penetration, increase purchasing frequency, and introduce additional solutions.

Sales Execution & Commercial Accountability

• Manage the sales process from initial prospecting through customer qualification, quotation, negotiation, conversion, and ongoing account development.
• Prepare accurate and competitive quotations in accordance with established pricing guidelines and the company's quote approval process.
• Demonstrate commercial awareness by balancing customer requirements, pricing competitiveness, profitability, and long-term account value.
• Maintain consistent follow-up on open quotations, product trials & samples, and sales opportunities to maximize conversion.
• Identify obstacles to closing business and proactively develop solutions to advance opportunities.
• Take ownership of individual sales performance, including prospecting activity, pipeline development, new customer acquisition, customer retention, and revenue growth.

CRM Management, Reporting & Performance

• Maintain accurate, timely, and complete CRM records, including customer contacts, prospecting activities, sales opportunities, quotations, and follow-up commitments.
• Manage a structured sales pipeline with clearly defined next steps, opportunity values, and anticipated closing timelines.
• Monitor account activity and purchasing trends to identify growth opportunities and potential revenue risks.
• Provide management with accurate pipeline updates, sales forecasts, and progress toward established objectives.
• Consistently achieve established monthly and quarterly sales KPIs and performance expectations.
• Demonstrate initiative, accountability, and a continuous improvement mindset in all sales activities.

Qualifications

Required:

• Bachelor's degree in business, sales, marketing, or a related field preferred, or equivalent relevant professional experience.
• Proven ability to prospect, develop new customer relationships, and convert opportunities into revenue.
• Ability to independently research industries, identify decision-makers, and uncover new business opportunities.
• Proficiency with CRM systems, sales reporting tools, and standard business software.
• Excellent written and verbal communication, organizational, and interpersonal skills.
• Willingness to travel approximately 10% for customer visits, trade shows, and business development activities.

Preferred Experience:

• Experience selling from a manufacturing company
• Experience selling through distribution and other channels
• Experience selling related markets and industry

What We Will Include

This role is designed for maximum success and boundless opportunity to exceed all goals. If you are the correct fit, your life will be launched to a whole new level of excitement, spirit, and confidence. We offer:

• Competitive base salary
• Uncapped commissions based on performance
• Company Profit Sharing Bonus Program
• Medical and dental benefits
• Simple IRA with up to 3% match
• Paid time off
• Friday lunch
• Early Leave Fridays
• Complimentary Snacks & Beverages
• An annual fully paid couples retreat
• Work in the headquarters office with our team in Bensalem, PA
• And much more!

Does the Following Describe You?

• Hungry, humble and smart
• Willingness to live and breathe our company Vision and Core Values
• Commitment to sales success and excellence
• Self-motivated with a high level of urgency
• Finds a way to meet the customer’s need
• Unparalleled work ethic
• Enjoy collaborating with team members in an office setting

Company Overview

We’re a growth-mode, family-owned, “Made in the USA”, market leading pressure sensitive tape manufacturer that has been in business since 1991. We are all about making adhesive coated protective films and paper tapes for every surface imaginable, including windows, metal and painted surfaces, ductwork and carpeting.

Other products include strapping tape, painter’s tapes, graphic decal transfer tapes, and PrestoTex, our high-end repositionable polyester fabric and digitally printable wall covering media.

Our entire tape manufacturing processes are done under one roof, allowing us to infuse our excellence, innovation and essential quality into every roll of tape that comes off our lines. This is accomplished with full team commitment to safety for our employees…our #1 asset. Our culture, vision and core values build infectious, positive teamwork, friendships and unstoppable company strength.

We continually exceed our goals, and generously share our profitability with employees, as well as local and global charities.

Committed Core Values

• GRIT – Relentless perseverance and focus, no matter what the challenge
• RESPECT – Dedicated commitment and connection to fellow employees, customers and suppliers
• TEAMWORK – Our strongest asset in accomplishing every goal
• INTEGRITY – Doing the right thing in the right way with everything in our business
• COMPASSION – Caring for our employees, customers and suppliers as we share our abundance inside and beyond our walls

How to Apply

Please send us a copy of your resume including work experience. We would also appreciate receiving a brief cover letter or email explaining who you are and why you believe you are the best choice for this position.

Job Type

Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• B2B sales: 2 years (Preferred)
• Manufacturing: 1 year (Preferred)
• selling through distribution: 1 year (Preferred)

Work Location: In person