Business Analyst(Automotive domain)/Business Analyst-OTA

Business Analyst Location: Lewisville, TX (Onsite Day-1) The Department Client’s Global Connected Services (GCS) develops and markets services that use truck data to advise the customer to enhance cost effective use of trucks.

All knowledge and expertise in this field is structured within one global organization, across the entire organization, indicating the strategic importance of global development of connected services for client. This also leads to consistency with regard to the customer experience across the DAF, Kenworth or Peterbilt brands.

The Global Over-the-Air (GOTA) delivery team provides a global service for Over-the-Air (OTA) updates to select client vehicles. The GOTA delivery team maintains the backlog for GCS development of OTA update capabilities utilizing Scrum practices and collaborating with internal and external teams to deliver products and services.

OTA is a global service utilized by client to provide services to DAF, Kenworth and Peterbilt customers and consumers. Bachelor's degree in a relevant field or have equivalent work experience of 2-4 years demonstrating advanced knowledge and expertise in the specified area. Strong experience in requirements gathering, stakeholder management, business process analysis, and solution definition.

Excellent communication, facilitation, presentation, and documentation skills. Ability to manage stakeholders and manage priorities across multiple projects and teams across the globe.

Highly Recommended

Experience working in under Agile/Scrum methodology and collaborating with cross-functional product teams. Familiarity with Agile project management software such as Azure DevOps, Jira, and other related software development life cycle tools. Understanding of APIs, system integrations, data flows, and cloud-based applications.

Proven experience working effectively within multicultural and geographically distributed teams, particularly across European and Indian organizations.