Operations Manager

Position Overview:

The Operations Manager will be responsible for managing key functions including logistics, inventory, production coordination, vendor relationships, and customer service. This leadership role requires someone who is highly organized, proactive, and capable of optimizing processes to improve productivity and support company growth.

Key Responsibilities:

• Must be able to obtain an Indiana gaming license
• Oversee daily operations and coordinate across departments to ensure workflow efficiency
• Manage inventory control, service, and RMAs
• Work closely with the sales and service teams to ensure timely product delivery and support
• Develop and implement operational policies and procedures to improve performance and compliance
• Monitor key performance indicators (KPIs) and prepare regular reports for senior leadership
• Lead, coach, and develop team members across operational functions
• Liaise with vendors and partners to ensure quality and timely supply of goods and services
• Ensure workplace safety and compliance with applicable regulations

Qualifications:

• Proven experience (3+ years) in operations management, preferably in the electronics or gaming industry
• Strong leadership, problem-solving, and decision-making skills
• Excellent organizational and time-management abilities
• Proficient with QuickBooks, OPEN RMA, and Microsoft Office Suite
• Strong communication and interpersonal skills
• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred)

What We Offer:

• Salary based on experience
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• A fast-paced, collaborative team environment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person