Operations Manager - Last mile delivery/ Fleet Logistics

Operations Manager – Last Mile Delivery / Fleet Logistics

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Location: Middleborough, MA

Position Type: Full-time (Salaried)

Pay: $1,250.00 – $1,600 per week ($65,000 – $80,000/year) + Performance Bonus Options

About the Role

We are an established, rapidly growing contracted service provider for FedEx Ground operating across multiple terminals. Following massive expansion, we are seeking a results-driven, hands-on Lead Operations Manager to take full ownership of daily terminal operations, driver management, and fleet performance at our Middleborough, MA terminal location.

This is an active, hands-on leadership position. In addition to daily terminal management, you will serve as a qualified FedEx driver, maintaining full readiness to operate any vehicle in our fleet, jump on routes when contingency demands arise, and lead your team directly from the field.

Key Responsibilities

• Daily Terminal Operations: Oversee morning dispatch, route optimization, package load quality, and afternoon driver check-ins to ensure 100% route coverage and top-tier service metrics.
• Active RouteContingency Coverage: Maintain full qualification as a FedEx driver to step into routes, assist with heavy volume, or manage emergency route coverage as needed.
• TerminalStation Diplomacy: Serve as the primary point of contact for FedEx Station Management and Sort Managers, maintaining a professional, collaborative relationship.
• Team LeadershipRetention: Supervise, coach, and support a team of delivery drivers. Conduct route evaluations, monitor safety performance, and address operational bottlenecks.
• SafetyCompliance: Enforce FMCSA/DOT regulations, monitor VEDR (video safety) metrics, conduct pre/post-trip inspection checks (DVIR), and foster a safety-first culture.
• Fleet Readiness: Coordinate routine maintenance, repairs, and staging for a fleet of step vans and box trucks to minimize downtime.

QualificationsRequirements

• DrivingFleet Requirements:

+ Must qualify (or currently be qualified) as a FedEx Ground driver.

+ Must be able to safely operate all vehicle types and sizes in our fleet, including walk-in step vans and non-CDL box trucks.

+ Must maintain a clean Motor Vehicle Record (MVR).

+ Must pass a pre-employment drug screening, DOT physical, and background check, as well as ongoing random drug screenings per DOT/FedEx guidelines.

• Experience: 2+ years of management or supervisory experience in P&D (Pick-upDelivery), parcel delivery, or fleet logistics (FedEx Ground BC/driver, Amazon DSP Manager, On-Trac, DHL, LTL, or military logistics preferred).
• Leadership: Proven track record of leading driver teams, improving retention, and maintaining high accountability.
• Tech-Savvy: Familiarity with routing and driver safety software (e.g., Ground Cloud, VEDR systems, handheld scanners, or fleet management apps).
• Mindset: Strong decision-making skills under pressure, adaptable, and willing to roll up your sleeves when operational challenges arise.

BenefitsCompensation

• Competitive weekly salary based on experience ($1,250 – $1600/week)
• Performance-based bonuses (tied to safety scores, service levels, and efficiency)
• Paid Time Off (PTO)Holiday pay
• Opportunities for further leadership growth as the company continues to expand

How to Apply

If you thrive in a fast-paced environment, have a clean driving record, and possess the leadership skills to manage a dynamic logistics team, we want to hear from you. Submit your resume outlining your relevant fleet management and driving experience.