Klaviyo Strategist / Client success manager

Client Success Manager / Klaviyo Manager

Location:

On-site or remote

Pay:

$20-$30 an hour

Schedule:

Must be available and aligned with

9:00 a.m.–5:00 p.m. Mountain Time (MST)

We’re a growing email marketing agency looking for a proactive

Client Success Manager / Klaviyo Manager

to own a client pod and help deliver thoughtful, effective email marketing for ecommerce brands.

This role is a great fit for someone who combines strong Klaviyo skills with clear client communication, sound marketing judgment, and the ability to keep projects moving. You’ll work closely with designers and our internal team to plan campaigns, oversee creative and approvals, and ensure email work is ready to launch.

What you’ll do

• Manage day-to-day client relationships, communication, and follow-ups.
• Plan and manage email campaign calendars, coordinating strategy and timing with clients.
• Develop campaign concepts and write or guide email copy.
• Review creative in Figma, provide actionable feedback, and coordinate revisions and approvals.
• QA campaigns in Klaviyo—including links, alt text, targeting, and scheduling—before they go live.
• Monitor account performance and deliverability; identify opportunities to test, improve, and share results.
• Oversee flows and ongoing email program improvements.
• Coordinate work across designers and implementation support, keeping projects and deadlines on track.
• Bring new ideas, tests, and process improvements to the team.

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What we’re looking for

• Hands-on experience with

Klaviyo

and email marketing for ecommerce brands.

• Strong organization, attention to detail, and follow-through across multiple client accounts.
• Confident, professional communication with clients and teammates.
• Ability to take ownership, solve problems independently, and balance priorities.
• Comfortable working collaboratively with designers and giving clear creative feedback.
• Agency experience is a plus.
• Design experience is a plus.
• Experience with ecommerce, DTC, CPG, subscription brands, or lifecycle marketing is helpful.

We’re looking for someone who takes ownership, cares about the quality of the work, and enjoys helping clients grow. If you’re excited to lead a client pod and contribute ideas as our agency scales, we’d love to hear from you.