Human Resources Manager

The Human Resources Manager originates and leads HR practices and objectives that foster an employee-oriented, high-performance culture. This position oversees the full HR lifecycle, ensuring strict compliance with federal, state, and industry-specific regulations, while serving as a strategic partner to management and a trusted resource for field and administrative staff.

Key Responsibilities

Recruitment & Workforce Planning

High-Volume Talent Acquisition: Manage full-cycle recruitment for security guards, patrol officers, supervisors, and administrative staff.

Onboarding & Orientation

Oversee onboarding, ensuring new hires are properly integrated, aligned with company culture, and briefed on post orders.

Retention Strategies

Develop and implement initiatives to improve officer retention and engagement in a high-turnover industry.

Compliance & Credentialing

• Guard Licensing & Guard Cards: Ensure 100% compliance with state and local regulatory bodies regarding security guard registration, licensing, and renewals.
• Background & Screenings: Manage strict pre-employment screening processes, including criminal background checks, drug testing, and reference verifications.
• Labor Law Compliance: Maintain up-to-date knowledge of state and federal labor laws, including FLSA, FMLA, and industry-specific wage/hour regulations (e.g., meal/rest break compliance for shift workers).

Employee Relations & Performance Management

• Conflict Resolution: Act as the primary point of contact for employee grievances, conducting thorough and impartial investigations when necessary.
• Disciplinary Action: Support and guide field supervisors through disciplinary procedures, performance improvement plans (PIPs), and terminations.
• Policy Administration: Maintain and update the Employee Handbook, ensuring clear communication of company policies, uniform standards, and code of conduct.

Payroll & Benefits Administration

• Payroll Oversight: Partner with the scheduling/operations team to ensure accurate hours tracking, overtime calculation, and seamless payroll processing.

Qualifications

• Language: Bilingual fluency in English and Spanish is REQUIRED. Must be able to effectively communicate, write, and conduct employee relations in both languages.
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• Experience: 3+ years of progressive HR experience, with a strong preference for individuals who have worked in the private security, law enforcement, or workforce/shift-based industries.
• Systems Proficiency: Advanced proficiency with HRIS and payroll platforms (e.g., ADP, Paycor) and standard office software (MS Office, Google Workspace). Familiarity with security scheduling software (e.g., TrackTik) is a major plus.
• Industry Knowledge: Deep understanding of employment laws, OSHA compliance, and workers' compensation management.
• Skills: Exceptional conflict-resolution, communication, and multitasking skills. Ability to maintain a high level of integrity and confidentiality.

Preferred Qualifications

• Certification: SHRM-CP or PHR certification highly desirable.

Benefits:

• Employee assistance program
• Employee discount

Experience:

• Human resources management: 3 years (Preferred)
• Full cycle recruiting: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Required)
• Work Location: In person

Pay: From $65,000.00 per year

Benefits:

• Employee assistance program
• Employee discount

Experience:

• Human resources management: 3 years (Preferred)
• Full cycle recruiting: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person