Human Resources Generalist

Position Summary:

The Human Resources Generalist supports the daily operations of the Human Resources Department and serves as a resource to employees and management throughout the organization. This position is responsible for administering various HR functions, including employee relations, benefits administration, leave management, attendance, payroll support, HR compliance, performance management, workforce reporting, and employee records.

Duties and Responsibilities

Employee Relations:

• Serve as a primary point of contact for employees and supervisors regarding HR-related questions, concerns, and workplace matters.
• Assist with employee relations matters, including workplace conflicts, policy violations, and performance concerns.
• Conduct employee meetings and assist with workplace investigations as directed by the HR Manager.
• Document employee concerns, conversations, investigations, and resolutions appropriately.
• Provide guidance to supervisors regarding company policies, procedures, and employee-related matters.
• Promote positive employee relations and maintain a professional, respectful, and confidential work environment.
• Escalate sensitive or complex employee relations matters to the HR Manager.

Benefits

Administration

• Assist employees with questions regarding company benefits, including medical, dental, vision, life insurance, and retirement plans.
• Process employee benefit enrollments, changes, qualifying life events, and terminations.
• Assist with annual open enrollment and employee benefit communications.
• Coordinate with insurance providers, brokers, and benefit administrators to resolve employee concerns.
• Maintain accurate benefit records and ensure timely processing of benefit-related documentation.

Leave Administration

• Assist with the administration and tracking of FMLA, personal leaves of absence, and other applicable leave programs.
• Coordinate with employees, supervisors, insurance providers, and third-party administrators regarding leave requests.
• Maintain accurate and confidential leave documentation.
• Monitor leave balances, eligibility, certification deadlines, and return-to-work documentation.
• Communicate leave requirements and applicable procedures to employees and management.
• Escalate complex leave situations and compliance concerns to the HR Manager.

Attendance and Timekeeping

• Monitor attendance records and assist with identifying attendance trends and potential policy violations.
• Review attendance-related concerns and provide guidance to supervisors regarding proper documentation and policy application.
• Assist with timekeeping corrections, missed punches, and employee timecard questions.
• Support payroll preparation by reviewing attendance records, PTO usage, and applicable adjustments.
• Maintain accurate attendance documentation and reporting.
• Assist with identifying opportunities to improve attendance management and accountability.

Payroll and HRIS Administration

• Assist with payroll processing and employee data maintenance within ADP Workforce Now.
• Process employee status changes, pay rate updates, department transfers, job changes, and terminations as authorized.
• Review employee information for accuracy and completeness.
• Assist with payroll audits, timekeeping reviews, and employee record reconciliation.
• Generate HR reports and maintain accurate departmental spreadsheets and tracking systems.
• Maintain employee personnel files and ensure confidential information is properly secured.

Performance Management and Employee Development

• Assist with coordinating annual and introductory period performance evaluations.
• Track performance review completion and follow up with department managers as necessary.
• Assist with documenting corrective actions, performance improvement plans, and disciplinary matters.
• Provide guidance to supervisors regarding performance documentation and company procedures.
• Support employee development initiatives, cross-training programs, and internal advancement opportunities.

Workforce Performance Tracking and HR Reporting

• Monitor, maintain, and report workforce key performance indicators (KPIs), including turnover, retention, attendance, staffing levels, and employee relations trends to support operational decision-making.
• Track recruitment and onboarding metrics, including time-to-fill, applicant flow, and onboarding completion, to help ensure production staffing needs are met.
• Maintain training and compliance KPI records, ensuring timely completion and accurate documentation.
• Prepare and maintain monthly HR-related data, reports, and statistical summaries for management and executive review.
• Develop and maintain HR KPI dashboards and tracking tools to monitor workforce trends and departmental performance.
• Provide regular workforce updates and escalations, including weekly staffing updates, monthly HR KPI summaries, and immediate notifications of critical workforce issues.
• Analyze workforce data to identify trends, potential concerns, and opportunities for improvement.
• Collaborate with the HR Coordinator to obtain accurate recruitment, staffing, and onboarding information for reporting purposes.
• Ensure HR data is accurate, current, and presented in a clear and consistent format.

Recruitment and Onboarding Support

• Provide support to the HR Coordinator throughout the recruitment and hiring process as needed.
• Assist with coordinating hiring-related activities and preparing materials and resources required for new-hire orientations.
• Support the preparation and organization of orientation materials, employee documentation, and onboarding resources.
• Coordinate with the HR Coordinator to ensure recruitment and onboarding information is accurately maintained and reported.
• Assist with monitoring staffing needs and communicating workforce concerns to the HR Manager.
• Provide additional support during high-volume hiring periods and special recruiting initiatives.

Vendor Management

• Oversee relationships with HR-related vendors and service providers to ensure effective servicedelivery and compliance with company expectations.
• Serve as a primary point of contact for assigned vendors, including uniform providers, staffing agencies, background check providers, benefits providers, and other HR-related service partners.
• Coordinate vendor orders, service requests, account updates, and ongoing communication.
• Monitor vendor performance, service quality, responsiveness, and adherence to agreed-upon terms and expectations.
• Review vendor invoices and coordinate with the appropriate departments to ensure accuracy and timely processing.
• Identify vendor service concerns, resolve routine issues, and escalate significant concerns or contract-related matters to the HR Manager.
• Evaluate vendor services and identify opportunities for improved efficiency, cost savings, and service quality.
• Coordinate uniform ordering, inventory, distribution, and collection to ensure employees have appropriate uniforms available.
• Maintain accurate uniform inventory records and coordinate replacements and additional orders as needed.
• Ensure vendor services and uniform practices align with company policies, food safety requirements, and applicable GMP standards.

HR Compliance and Administration

• Assist with maintaining compliance with federal, state, and local employment laws and regulations.
• Maintain required employee documentation, including I-9 records and applicable employment forms.
• Assist with internal and external HR audits.
• Maintain employee handbook acknowledgments and required policy documentation.
• Assist with workers' compensation administration, injury documentation, and coordination with applicable providers.
• Maintain accurate and confidential HR records.
• Communicate potential compliance concerns to the HR Manager.

Employee Engagement and HR Support

• Assist with employee engagement initiatives, recognition programs, and company events.
• Support employee communications, HR announcements, and policy updates.
• Assist with employee surveys and other initiatives designed to improve employee satisfaction and retention.
• Provide HR support to employees across all shifts and departments.
• Assist with special projects and continuous improvement initiatives within the HR Department.
• Perform other HR-related duties as assigned by the HR Manager.

Other Work/Responsibilities:

• Drive for a harmonious and constructive working atmosphere by demonstrating (through words and actions) a positive, cooperative and supportive attitude toward team members and company policies.
• Performs special projects and other miscellaneous duties as assigned by manager.
• Maintains high ethical standards in the work place.
• Maintains good communication with other managers, the Company staff & outside contacts.
• Complies with all company policies and procedures.
• Occasional travel required for project meetings, supplier/consultant meetings, inspections, and training.
• Responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices.
• The ability to work according to the assigned schedule, to meet job requirements with or without reasonable accommodation, is an essential function of this position.
• Required Minimum Education and Experience:
• Associate or bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• Minimum of 2–3 years of HR experience preferred.
• Experience in a manufacturing or production environment strongly preferred.
• Experience with ADP Workforce Now or similar HRIS/payroll systems preferred.
• Working knowledge of employment laws, benefits administration, employee relations, and HR practices.
• Preferred Qualifications:
• Knowledge of GMP
• Prior experience in a manufacturing or pharma setting

Job Skills:

• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to handle confidential and sensitive employee information.
• Strong interpersonal skills and the ability to work with employees at all organizational levels.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and conflict-resolution skills.
• Ability to exercise sound judgment and maintain professionalism.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to work independently while collaborating with the HR Manager and other departments.

Pay: $54,080.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person