MARKETING & OPERATIONS MANAGER

MONSTER MINI GOLF | CREEPY GREENS ENTERTAINMENT

Full-Time & Part-Time • Open Availability • Ages 18+ • Quarterly Bonus Opportunities

Job Summary

Monster Mini Golf by Creepy Greens is seeking energetic, dependable, results-driven Marketing & Operations Managers to grow our business while supporting daily entertainment facility operations. This is more than a social media role: successful marketing should generate measurable results, including customer visits, events, party bookings, community partnerships, and revenue.

The ideal candidate is creative, outgoing, organized, professional, and comfortable leading a team.

Marketing & Business Development Responsibilities

• Create and manage social media campaigns, engaging content, and customer promotions.
• Use CRM systems to track leads, customer follow-ups, and booking opportunities.
• Build relationships with local businesses, schools, sports teams, organizations, and community groups.
• Generate and convert leads for birthday parties, corporate events, fundraisers, field trips, and group bookings.
• Represent the company at community events and networking opportunities; travel locally as needed.
• Track marketing results and identify opportunities to increase traffic, bookings, and revenue.

Management & Operations Responsibilities

• Supervise employees, coordinate shifts, and maintain a positive, professional workplace.
• Handle cash and follow company money-handling procedures accurately.
• Resolve customer and employee concerns professionally and uphold service standards.
• Support parties and events, ensure compliance with company procedures, and communicate operational concerns.
• Make sound decisions and remain composed in a fast-paced environment.

Qualifications

• At least 18 years old; high school diploma or GED required.
• Minimum one year of related experience in marketing, management, sales, hospitality, entertainment, customer service, or business development.
• Social media marketing experience and familiarity with CRM systems.
• Strong communication, leadership, organizational, time-management, and multitasking skills.
• Dependable, proactive, results-oriented, and comfortable working independently.
• Reliable transportation and willingness to travel locally for outreach.

Performance, Bonuses & Growth

This performance-driven position offers opportunities for additional responsibilities, increased hours, and advancement as the business grows. Managers will participate in quarterly reviews evaluating contributions and progress toward established quarterly goals. Goals may include booking growth, lead conversion, partnerships, customer traffic, revenue, leadership, and operational performance.

Quarterly bonuses may be awarded based on performance evaluations, achievement of established quarterly goals, and company discretion. Bonuses are not guaranteed and are subject to review and approval.

Who We're Looking For

We want someone who takes initiative, pursues opportunities, follows up with potential customers, builds community relationships, and turns marketing ideas into measurable business results. If you are creative, outgoing, organized, and motivated to lead and grow, we would love to hear from you.

Pay: $40,000.00 - $77,900.00 per year

Benefits:

• Flexible schedule

Work Location: In person