Human Resources Generalist

Company Overview

Meals on Wheels for Northern Illinois is dedicated to providing nutritious meals and vital resources to older adults and persons with disabilities, empowering them to lead active, healthy lives. We serve over 9,000 individuals across multiple counties, delivering more than a million meals annually in our community.

Job Summary

The HR Generalist supports day-to-day human resources operations for employees and volunteers, including onboarding, records management, benefits administration, and compliance. Working closely with the HR Director, Recruitment and Engagement Managers, site managers, and payroll, this role maintains accurate documentation, coordinates HR processes, and provides responsive support to employees and volunteers.

Key Responsibilities

· Coordinate employee and volunteer onboarding, including required forms, policy acknowledgments, orientation scheduling, and training documentation.

· Coordinate background checks and driving record reviews; verify licenses, insurance, and required documentation in partnership with Recruitment and Engagement Managers.

· Maintain accurate employee and volunteer records in Paylocity, Better Impact, screening platforms, and personnel files.

· Track documentation expiration dates, required training, and outstanding compliance items; follow up to ensure timely completion.

· Administer benefits enrollment, qualifying life event changes, and employee benefits inquiries in coordination with benefits providers.

· Coordinate leave requests and accommodation documentation under the HR Director’s guidance, maintaining confidential records and tracking required follow-up.

· Support payroll by communicating approved employee changes, reviewing related records, and assisting with timekeeping inquiries.

· Respond to routine employee and volunteer questions regarding policies, systems, and HR processes; escalate sensitive matters to the HR Director.

· Assist with employee relations matters by gathering documentation, coordinating meetings, and supporting follow-up as directed.

· Coordinate unemployment claims and workers’ compensation documentation with the HR Director, payroll, consultants, and insurance providers.

· Process employee and volunteer changes and offboarding, including record updates, notifications, and required documentation.

· Prepare HR and compliance reports; support audits, policy updates, and improvements to administrative processes.

Qualifications

· High school diploma or equivalent required; associate or bachelor’s degree in Human Resources, Business, or a related field preferred.

· Experience in HR administration, onboarding, benefits, or personnel records management; nonprofit or volunteer program experience preferred.

· Working knowledge of HR practices, employment requirements, and confidential records management.

· Strong communication, organizational, problem-solving, and customer service skills.

· Ability to manage competing priorities, maintain accurate records, and handle sensitive information with discretion.

· Proficiency in Microsoft Office and HR information systems; Paylocity, Better Impact, and screening platform experience preferred.

Work Environment and Requirements

Primarily office responsibilities, with occasional travel to organization sites, orientations, and meetings. Occasional evening or weekend availability may be required. Ability to perform essential duties with or without reasonable accommodation.

Pay: $60,000.00 - $62,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Riverside, IL 60546