HR Coordinator

I. JOB SUMMARY

The Human Resources (HR) Coordinator is responsible for supporting all services and activities within the HR Department. They report directly to the Senior Director of Human Resources and assist in the development, coordination, and implementation of various services within the HR Department, while working to develop a high-performance culture which emphasizes empowerment and productivity.

The HR Coordinator assists the Senior Director of Human Resources in ongoing recruitment efforts and the development of a quality workforce; ensures legal and regulatory compliance related to human resource management and assists and advises employees about HR issues.

II. DUTIES & ESSENTIAL JOB FUNCTIONS

• Assist in the development and implementation of HR policies and procedures; monitor and analyze operations and results as directed; develop and prepare reports as directed; and provide support to employees throughout the agency.
• Responsible for helping with the background check investigation process. Coordinating and documenting required background check requests and results. Conducts quality assurance reviews to ensure background checks are submitted completely and accurately before submission and within the required timeframes and deadlines.
• Advise the Senior Director of Human Resources on key HR and personnel issues.
• Actively pursue recruitment opportunities, including career fairs, for the agency.
• Maintain and monitor staff personnel files.
• Responsible for personnel file compliance and compliance with internal and external regulations.
• Provide technical assistance to employees in the interpretation and application of personnel rules, the collective bargaining agreement (AFSCME), EEO, ADA regulations and practices, FMLA, and other HR policies and procedures.
• Review all applications submitted and schedule interviews with qualified candidates.
• Conduct interviews on an ongoing basis.
• Prepare and/or generate routine departmental correspondence, records, and reports.
• Provide technical assistance regarding position management and career development to employees.
• Provide guidance and support in updating job descriptions and recommending changes.
• Conduct investigations assigned, related but not limited to workforce issues and concerns, disciplinary issues, allegations of discrimination, harassment, or other unlawful employment practices.
• Assist in writing formal disciplinary actions and performance improvement plans for management teams.
• Attend disciplinary and termination meetings as assigned.
• Facilitate the workers’ compensation and the return-to-work program and represent MCHS at hearings.
• Monitor unemployment claims by reviewing claims, substantiating documentation, requesting legal counsel review when necessary, and attending hearings.
• Responsible for compiling, organizing and preparing written reports and other documents as assigned.
• Assist with department projects, quality improvement, and other activities as assigned.
• Effectively and professionally represent the agency to the general public, visitors, guests, volunteers, media representatives, managers, employees, union and applicants.
• Perform other duties as assigned by the Senior Director of Human Resources

III. BASIC COMPETENCIES

Education and Experience

• Bachelor’s degree in Human Resource Management, Organizational Behavior or Development, Business or Public Administration, Industrial Relations, nonprofit management, or a job-related field.
• A minimum of 2 years as a Human Resource professional, preferably in the non-profit field.
• A minimum of 3 years of employment experience.
• Must have broad general experience, including but not limited to: employee recruitment, employee retention, benefit management, unemployment, workers’ compensation, state and federal regulations, etc.
• Must meet the State’s Moral Character standard.

Knowledge Requirements:

• Principles and practices of HR management.
• Dynamics of employee professional development.
• Must have base technical skills in Microsoft applications to include Excel, Word, and Smartsheet.
• State and federal labor laws and regulations.
• Tactical planning.

Skills and Abilities Needed:

• Action-oriented.
• Must have good communication and project management skills.
• Effectively communicate verbally and in writing with agency staff and volunteers and government officials.
• Demonstrate integrity.
• Identify the best candidates for the job.
• Manage time and multiple priorities; meet deadlines.
• Establish and maintain effective working relationships with employees, other agencies and the public.
• Handle sensitive and confidential situations and documentation.
• Be collaborative and flexible, with a strong service mentality.
• Attend agency required training as necessary and occasional travel offsite for meetings and seminars.
• Possess a high degree of personal accountability, responsibility, and independent decision-making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.
• Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.
• Work flexible hours, when needed, which may include some evenings and weekends.

IV. JOB SETTING

The work environment described here is representative of that which an employee will typically encounter during a normal shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is primarily sedentary in nature that involves sitting most of the time, but may involve walking or standing for intermittent periods of time; working at a computer for long periods of time.

V. OTHER INFORMATION

MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law.

This policy extends to all policies and procedures related to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Furthermore, this description is a summary of the responsibilities, duties, skills, experience abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the CEO. Employment is still considered at-will in which MCHS or the employee may with or without notice, with or without reason terminate employment.

MCHS reserves the right to modify job duties or job descriptions at any time.