Operations Manager

Job Overview

Maverick Motorworks is looking for an Operations Manager with an automotive and technical background who would thrive in cultivating people and growing our repair facility. You will lead daily retail operations and keep the store running smoothly, from staffing and customer service to inventory, sales, and financial processes.

You’ll guide and develop employees, coordinate store priorities, and use clear communication and sound judgment to support a consistent customer experience.

This is a hands-on leadership position for someone who enjoys solving problems, sharing knowledge, helping others succeed, and taking pride in the work of the entire team.

Minimal weekend hours!

Responsibilities

• Oversee store and shift management, team supervision, employee orientation, and hands on involvement in interviewing, recruiting, and training & development.
• Manage inventory control, stocking, merchandising, purchasing, pricing, and retail store product knowledge.
• Support sales and sales management, including customer service; maintain effective cashiering and cash handling.
• Your impact: By coordinating people, inventory, and service, you help employees work effectively and grow their skill set and customers to have the experience they deserve.
• Coordinate daily shop workflow and help prioritize repairs based on technician abilities, workload, and scheduling needs.
• Provide guidance and assistance to both Front and Back of House.
• Help develop skills through hands-on training, mentoring, and sharing knowledge.
• Monitor repair progress and help to identify obstacles and workflow issues.
• Promote consistent repair quality, proper documentation, and adherence to shop procedures.
• Perform and coordinate quality-control checks to help ensure repairs meet company standards.
• Lead by example through professionalism, accountability, teamwork, and a commitment to continuous improvement.

Qualifications

• Demonstrated leadership, management, team management, operations management, operational management, or store management capability; supervising experience and assistant manager experience are helpful. Automotive background is strongly encouraged.
• Skills in negotiation, inventory management, POS, basic math, retail math, math, and pricing support daily decisions.
• Strong managerial communication, communication skills, phone etiquette, time management, and organizational skills.
• The ability to work effectively with a team and the willingness to teach, mentor, and support the development of the team.
• A commitment to quality workmanship, safety, and customer satisfaction.

At Maverick, our motto is Bold Standards. Honest Work. We believe strong teams are built through shared knowledge, high standards, and a willingness to continually improve.

We value high quality repairs done by a team who stands by excellence.

We're looking for someone who not only deeply cares about the customers we serve but also in helping the people around them become better at what they do.

If you're someone who enjoys taking initiative, creating growth, and helping lead a team through servant leadership, we'd like to meet you.

Pay: $85,000.00 - $105,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person