Insurance Account Manager

Job Overview

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The Lynam Insurance Agency is seeking a dedicated insurance professional to join our team in Bar Harbor, Maine. We strive to provide exceptional insurance solutions to our friends and neighbors on Mount Desert Island and throughout the surrounding communities.

Our team prioritizes finding the right insurance coverage for every client while building long-standing relationships. As an active member of our community, we remain heavily involved in local networking and community engagement. We pride ourselves on maintaining a welcoming, professional office space in downtown Bar Harbor to best serve our clients face-to-face.

Whether you are a licensed property and casualty insurance agent, or an unlicensed individual eager to learn, we encourage all to apply. In this role, you will play a vital part in supporting our clients and finding solutions for their individual insurance needs.

Proficiency in technology is a key component of success in this position, as it is central to solving problems and driving productivity through the effective use of advanced tools and systems. Our team is dedicated to supporting the personal and professional growth of our staff, providing ongoing training and skill development opportunities to help you achieve your goals.

Salary Range: $23.00 - $25.00 per hour

Benefits

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Hourly Base Salary + Bonus Opportunities

Licensing Resources Provided

Training Opportunities Provided

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

401k Plan

Cancer Care Coverage

Dress Down Fridays!

Annual Bonus Opportunity

Requirements

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• High school diploma or equivalent; Bachelor's degree in business, finance, or a related field preferred.
• State insurance license required or willingness to obtain your license upon hiring.
• Strong interpersonal and communication skills.
• Comfort with sales processes and general understanding of sales technique.
• Proficiency with computer systems and client management software.
• Self-motivated, goal-oriented, and able to work independently as well as in a team dynamic.
• Strong problem-solving skills and attention to detail.
• Ability to handle multiple clients and tasks in a fast-paced environment.
• Willingness to attend ongoing training and professional development.
• Ability to arrive on time and be dependable for a 40-hour work week commitment.

Responsibilities

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• Handle client service inquiries accurately.
• Manage agency client accounts, maintaining strong relationships and regular contact to support client satisfaction and retention.
• Review and analyze current insurance policies to identify necessary adjustments or determine whether further review is needed.
• Use company platforms to generate quotes and compare coverage options, prices, deductibles, and available enhancement endorsements for each client's unique risk.
• Understand each client's individual insurance needs and recommend appropriate policies and personalized solutions.
• Explain policy features, terms, conditions, and coverages clearly and accurately.
• Assist clients with filing claims and guide them through the claims process to support smooth, timely resolutions.
• Identify and develop new business opportunities by generating leads and referrals.
• Stay updated on insurance market trends, products, and regulations.
• Maintain accurate records of all client interactions, policy renewals, and new applications.
• Deliver responsive and professional support for telephone inquiries, assisting clients with policy updates, billing questions, and coverage details.