Salesforce B2B Commerce Product Owner

Role Description Job Title : Salesforce B2B Digital Commerce Product Owner Job Location : North Carolina, USA Experience 8 - 12 Years

Role Overview

We are seeking an experienced B2B Digital Commerce Product Owner to lead the strategy roadmap and delivery of enterprise B2B commerce solutions The ideal candidate will work closely with business stakeholders customers sales teams and technology teams to create scalable customercentric digital commerce experiences that drive revenue growth enhance customer engagement and improve operational efficiency

The Product Owner will be responsible for translating business needs into actionable product requirements prioritizing the product backlog and ensuring successful delivery of digital commerce initiatives across the end-to-end customer journey

[[JD_HEADING:Key Responsibilities

Product Strategy Roadmap]]

Define and own the B2B Digital Commerce product vision strategy and roadmap

Align product initiatives with business objectives customer needs and organizational priorities

Identify opportunities to improve customer experience operational efficiency and digital revenue growth

Develop business cases and ROIdriven recommendations for commerce enhancements

Requirements Backlog Management

Gather analyze and document business requirements from key stakeholders

Translate requirements into epics features user stories and acceptance criteria

Prioritize and manage the product backlog based on business value and strategic goals

Ensure clear communication of product requirements to delivery teams

Digital Commerce Experience

Own the endtoend B2B customer journey including

• Product discovery
• Catalog management
• Contract pricing
• Customerspecific pricing
• Bulk ordering
• Quotetoorder processes
• Order tracking
• Selfservice portals
• Account management
• Reordering and subscription capabilities

Drive initiatives to enhance digital adoption and customer satisfaction

Agile Delivery

Serve as the primary liaison between business and technology teams

Participate in Agile ceremonies including sprint planning backlog grooming reviews and retrospectives

Validate delivered functionality against business requirements

Support UAT activities and release management processes

Stakeholder Management

Collaborate with crossfunctional teams including Sales Marketing Customer Service Operations Supply Chain and IT

Manage stakeholder expectations and provide regular status updates

Act as a trusted advisor for digital commerce transformation initiatives

Data Performance Management

Define and track product KPIs

Analyze customer behavior adoption trends and digital commerce performance metrics

Leverage analytics to make datadriven product decisions

Continuously identify improvement opportunities based on customer feedback and business outcomes

Required Skills Qualifications

Must Have

8 years of experience in Product Ownership Product Management or Business Analysis

3 years of experience in B2B Digital Commerce platforms such as

• Salesforce B2B Commerce
• Salesforce Commerce Cloud
• Adobe Commerce Magento
• SAP Commerce Hybris
• commercetools
• Shopify Plus B2B

Strong understanding of B2B commerce processes and customer journeys

Experience managing product backlogs and user story creation

Hands-on experience in AgileScrum methodologies

Strong stakeholder management and communication skills

Experience working with crossfunctional global teams

Preferred Skills

Knowledge of CRM platforms such as Salesforce Sales Cloud

Understanding of ERP integrations SAP Oracle Microsoft Dynamics etc

Experience with CPQ Configure Price Quote solutions

Familiarity with OMS Order Management Systems and PIM solutions

Experience with digital analytics tools such as Google Analytics Adobe Analytics or Power BI

Understanding of APIbased integrations and commerce ecosystem architecture

Preferred Domain Experience

Manufacturing

Industrial Products

Distribution Wholesale

Healthcare Life Sciences

Medical Devices

Technology Electronics

Consumer Goods

Supply Chain Logistics

Key Competencies

Product Vision Strategy

Digital Commerce Expertise

CustomerCentric Thinking

Business Analysis

Agile Product Management

Stakeholder Management

DataDriven Decision Making

Problem Solving

Leadership Influence

Roadmap Planning

Certifications Preferred

Certified Scrum Product Owner CSPO

SAFe Product OwnerProduct Manager POPM

Salesforce Commerce Cloud Certification

Salesforce Administrator Certification

PMIACP

Agile Certifications

Success Metrics

Digital revenue growth

Customer adoption and engagement

Conversion rate improvements

Customer satisfaction CSAT

Feature adoption rate

Order completion and selfservice utilization

Sprint and release predictability

Business value delivered against roadmap commitments

Other Details

Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits

And Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training.

Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer

: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree

is an equal opportunity employer that is committed to diversity in the workplace.

Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.