Account Manager - Material Handling Equipment Sales

LORON is a small, proud American manufacturer dedicated to designing and building reliable and innovative products for the material handling industry. Joining the LORON team means becoming part of a community that takes pride in the value of skilled craftsmanship and a customer-first approach to providing cost-effective attachment solutions.

SUMMARY

The Account Manager is responsible for generating revenue through effective relationship building and maintenance, working with customers to grow LORON’s business, and strengthening LORON's reputation in the marketplace.

This is a hunter role built for sales professionals who thrive on prospecting. In this role, the ability to perform independently is critical, as well as having a passion for sales, relationship building, and a strong mechanical aptitude.

Due to customer locations and travel requirements of this position, qualified candidates residing in the following metro areas, with convenient access to major airports, are encouraged to apply: Atlanta, Georgia.

JOB FUNCTIONS

• Hunter role: Responsible for prospecting, cold calling, networking, and building a new customer pipeline throughout North America.
• Ability to travel extensively, primarily in the U.S., is required.
• Working with the Plant Operations Manager, create the sales plan for North America. This role is responsible for developing new relationships to meet sales objectives and create customer satisfaction.
• Sales plans - including revenue and growth expectations, business development tactics, visit-calendar, competitive intelligence, and business projections. Review plans quarterly and update as needed to achieve expectations.
• Work to solve customer problems to avoid issue escalation; address the immediate request as well as the root cause of the business challenge and suggest improvements if warranted.
• Create technical solutions for end user applications while explaining benefits to customers.
• Create and maintain end user and dealer relationships utilizing end user application visits and dealer sales training on Loron products and solutions.
• Maintain in-depth knowledge of Loron product offerings, services, pricing, processes, systems, and marketplace. Consistently demonstrate the ability to proactively share knowledge and best practices with sales management and colleagues.
• Demonstrate a desire to achieve excellence as a team member.
• Monitor customer and market dynamics to stay current on trends and competitive pressures.

QUALIFICATIONS

To perform this job successfully, an individual must be able to complete each essential duty satisfactorily, safely and in alignment with LORON’s core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong mechanical aptitude with the ability to understand customer applications, identify technical solutions, and effectively communicate product value.
• Proven ability to sell durable products to customers, such as lift trucks, AGVs, construction equipment, and related industrial products.
• Excellent presentation, interpersonal, and engagement skills, with the ability to communicate technical information clearly and persuasively.
• A self-starter that can perform in a demanding environment.
• Exceptional relationship skills and ability to work across organizational lines building effective working partnerships as needed; able to react quickly to address and resolve customer requests in a professional manner.
• Excellent technical skills including ability to measure, creating specifications, and recommending a solution that meets or exceeds customer expectations.
• Must be located near a major commercial airport to support frequent travel.

EDUCATION and/or EXPERIENCE

• 3+ years sales experience, or an equivalent background to gain the knowledge and experience to successfully perform the role.
• Bachelor’s degree required; an advanced degree is preferred but not mandatory.
• Sales experience specific to this industry desired (experience including knowledge of the material handling business and product flow).
• This role requires planning, problem-solving and negotiation skills, with the ability to manage concurrent tasks/deliverables in demanding situations; excellent follow-up skills.
• Strong skills with Microsoft Office products, and other business systems and platforms.
• Ability to travel extensively (approximately 60%) primarily in the U.S., with limited but occasional international travel.

WORKING CONDITIONS

The working conditions, physical demands, and environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a home office setting and at customer sites. Work outside the office with customers, may or may not have climate controls – each environment could vary and exposure to noise, dust, chemicals, fumes, and other factors typically found in a production environment should be anticipated. This is a full-time position.

Days and hours worked will mirror the business operation which typically runs Monday - Friday. May work more than eight consecutive hours at a time or more than 40 hours in a seven-day work period depending on work demands. Occasional evening and weekend work will be necessary.

Must have access to reliable transportation and must be able to travel via most efficient mode for work related travel i.e., airplane.

The individual may encounter pressure in meeting customer needs, balancing competing deadlines and resource constraints. Situations must be handled in a manner that meets customer needs and does not negatively impact customer satisfaction. Customers are both internal and external.

This is a safety sensitive position.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit and is regularly required to stand and walk. Must be able to use hands to manipulate keyboards and reach with hands and arms in the course of picking up and moving materials.

LORON is an Equal Opportunity Employer.

LORON maintains a drug-free workplace. Please be advised that except as prohibited by law, all applicants that have been offered a safety sensitive position with our company must pass a pre-employment drug test as part of their conditional employment offer.

The Manufacturing

Design Engineer is considered a safety sensitive position.

LORON offers employees a competitive and comprehensive total rewards package.

Typically, the hiring range for an Account Manager role is $109,212 to $121,347 per year (plus sales incentive) and compensation may vary depending on work experience, education, skills, location, and other factors LORON considers relevant to the hiring decision. LORON Account Managers are also eligible for the company sales incentive program based on performance against the budgeted goal.

Some of the many benefits available at LORON are medical, dental, vision, short & long term disability, life insurance, vacation & sick time, tuition reimbursement, employee referral bonus, and 9 paid holidays per year. LORON’s retirement program features both a traditional 401(k) and a Roth 401(k) option. After one year of service, LORON matches 50% of employee deferrals (up to a maximum of 8% of base pay).

Also, after one year of service, LORON provides a defined quarterly contribution of 4% of base pay.

Job Type

Full-time

Pay: $109,212.00 - $121,347.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote