Area Sales Manager - Bozeman, MT

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Job Summary

The Area Sales Manager performs sales and meeting operations functions to drive and service Group, Corporate/BT and Transient business for the Echo Suites by Wyndham and the Wandering Buffalo Downtown Bozeman.

In close collaboration with the Area Director of Sales, Sales Manager(s), Sales & Catering Coordinator(s), and property leadership, this position plays a crucial role in booking business within assigned segments, and coordinating and executing various group and corporate account functions.

Position includes base pay plus bonus plan.

Duties/Responsibilities:

• Approximately 75% of time dedicated to conducting sales-related activities within assigned business segments/verticals
• Approximately 25% of time spent facilitating and overseeing meeting operations
• Directly supervises up to one (1) Coordinator-level employee
• Solicits new and existing accounts to attract and close new and repeat business
• Receives incoming leads and negotiates contracts to secure new bookings within defined booking parameters
• Acts as primary point-of-contact for contracted groups to facilitate their guestroom and meeting needs
• Facilitates group food & beverage needs including creating Banquet Event Orders (BEOs), and ordering outside catering
• Oversees management of group room blocks, tracking cutoff dates and managing blocks in partnership with the client and internal stakeholders
• Oversees facilitation of group billing
• Maintains partnerships with preferred outside catering vendors to ensure quality service and preferential pricing/terms
• Assists meeting operations with functions as needed, including room set-up and tear-down, greeting and being available for clients on-site, assisting with AV needs, etc.
• Demonstrates knowledge of the hotel and competitors’ facilities, services, amenities, and meeting spaces
• Produces and analyzes/distributes reports on booking pace, catering revenue/forecasts, business performance, etc. as needed
• Maintains accurate, legible records and files to provide group/client history, ensure future and current service quality, and enhance prospects
• Coordinates site tours, sales appointments/trips, and VIP arrangements
• Assists in group accounting and billing tasks, ensuring payments/deposits are collected per contract
• Additional duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills with the ability to speak, read, and write English fluently
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail, with the ability to handle multiple projects and tasks concurrently with moderate supervision; must be self-motivated and able to prioritize effectively
• Flexible, versatile and a fast learner, able to adapt quickly and maintain calm in a fast-paced environment
• Must present a well-groomed appearance and professional manner; professional phone and email etiquette
• Able to meet the attendance guidelines of the job and adhere to departmental and company policies; willing and able to work a flexible schedule as needed (may include nights/weekends)
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Extensive knowledge of hotel and hospitality industry
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• 4-year college degree or equivalent experience preferred
• Previous hospitality experience required
• Prior leadership experience preferred

Physical Requirements:

• Must be able to remain in a stationary position for extended periods of time
• Must be able to be on feet for extended periods of time, and move banquet tables, chairs, and other equipment on own
• Must be able to access and navigate the facilities
• Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
• Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50 lbs.
• Must possess a valid Driver’s License