Human Resources Coordinator

Human Resources Coordinator

Reports to Sr. Director of Operations and Volunteer Engagement

Location Los Angeles, California, on site Employment status

Full time, non exempt Schedule 40 hours per week Compensation Depending on Experience Bilingual preference English and Spanish preferred Benefits Medical and dental coverage, paid vacation, holidays, and sick leave, Travel Organization Overview Local travel may be required

Central City Neighborhood Partners (CCNP) is a nonprofit organization that advances economic opportunity for families by fostering partnerships and supporting positive community change.

CCNP provides coordinated services in Westlake, Koreatown, and surrounding Los Angeles communities through FamilySource Centers, financial empowerment, workforce development, youth and family programs, food assistance, health access, and other community initiatives.

Position Summary The Human Resources Coordinator administers day-to-day human resources operations across the employee life cycle and serves as a responsive first point of contact for employees and supervisors. The position coordinates recruitment, onboarding, payroll, benefits, leave administration, employee records, compliance documentation, performance management, training, workplace safety, and offboarding.

The coordinator also provides limited administrative operations support, including mail, purchasing, petty cash documentation, and specialized timesheet tracking. The role requires sound judgment, discretion, accurate recordkeeping, and consistent follow through.

The coordinator handles routine matters independently and promptly escalates sensitive employee relations issues, legal questions, workplace investigations, compensation decisions, and policy exceptions to the Sr. Director of Operations and Volunteer Engagement, executive leadership, ADP TotalSource, or legal counsel, as appropriate.

Essential Duties and Responsibilities Recruitment Hiring and Onboarding § Partner with hiring managers to develop and update job descriptions, post openings, source candidates, screen resumes, schedule and participate in interviews, check references, and coordinate selection and offer processes. § Coordinate background checks and verification of employment, education, and other job requirements, consistent with applicable law and CCNP policy. § Prepare offer and new hire documentation, collect required records, complete Form I-9 processes, create ADP employee profiles, and coordinate payroll, direct deposit, benefits, technology, equipment, workspace, and organizational orientation. § Track introductory periods and follow up with supervisors on timely performance feedback and required documentation.

HR Information Systems Payroll and Personnel Transactions § Maintain complete and accurate employee data and electronic personnel records in ADP TotalSource and other approved systems, with appropriate access controls and confidentiality. § Coordinate and process payroll in partnership with Accounting, including reviewing timesheets, hours, leave, overtime, deductions, pay changes, and supporting documentation, and resolving discrepancies before established deadlines. § Process approved hires, promotions, transfers, compensation changes, status changes, and separations accurately and on time. § Prepare routine workforce, payroll, leave, training, certification, and compliance reports for leadership, audits, and funder or program requirements.

Benefits

Leave and Employee Support § Administer health, dental, vision, retirement, and wellness benefits, including enrollment, open enrollment, employee education, eligibility changes, and issue resolution with vendors. § Coordinate vacation, sick leave, disability leave, family and medical leave, and other protected or organization-provided leaves, with support from ADP TotalSource and legal counsel when needed. § Track leave balances, required notices, documentation, return-to-work information, and benefit impacts while maintaining confidentiality. § Respond to routine employee questions and provide accurate guidance on policies, payroll, benefits, leave, training, and HR procedures.

Employee Relations Performance and Engagement § Receive employee concerns, document issues, support supervisors with routine employee matters, and promptly escalate complaints involving harassment, discrimination, retaliation, safety, wage and hour issues, or other significant risk. § Support fair and timely workplace investigations, disciplinary meetings, grievance processes, and conflict resolution under the direction of leadership or qualified outside advisers. § Coordinate performance review cycles, maintain evaluation records, track completion, and assist managers with performance documentation and improvement plans. § Coordinate employee recognition, milestone and birthday acknowledgments, team engagement, wellness, and inclusive workplace activities within approved budgets and policies.

Compliance Policy Training and Safety § Maintain current knowledge of applicable federal, California, and local employment requirements and ADP TotalSource guidance, and recommend updates to practices, forms, and procedures. § Maintain legally required employment, payroll, I-9, training, certification, safety, workers compensation, and separation records according to retention and confidentiality requirements. § Support updates to the employee handbook and HR procedures, communicate approved changes, and monitor consistent implementation. § Coordinate required training, external workshops, professional development, certification renewals, workplace safety activities, incident documentation, workers compensation claims, and return-to-work processes. § Prepare HR files and documentation for internal reviews, program monitoring, audits, legal responses, and government inquiries, in coordination with leadership and counsel.

Offboarding and Records Administration § Coordinate resignations and other separations, including required notices, final pay information, benefits information, property return, access deactivation, exit interviews, and separation records. § Process employment verification requests and maintain organizational charts, HR calendars, emergency contacts, confidential files, archived records, and routine HR communications. § Protect confidential employee, applicant, payroll, benefits, medical, and investigation information at all times.

Administrative Operations

Support § Receive, sort, log, and distribute incoming mail and packages, process outgoing mail, coordinate carrier pickups, and resolve routine delivery issues. § Order approved office supplies and equipment through Amazon, Office Depot, Uline, and other approved vendors, track orders, verify deliveries, resolve discrepancies, and submit purchasing and invoice documentation to Accounting. § Maintain and reconcile petty cash according to internal controls, collect receipts and approvals, prepare monthly documentation, and coordinate replenishment with Accounting. § Collect, review, correct, log, and file VITA volunteer timesheets and other assigned program timesheet or pay summary documentation, including CHW SON records, by established deadlines. § Perform other related duties and special projects consistent with the position, as assigned.

Supervisory Responsibility This position does not have direct supervisory authority unless assigned in writing. The coordinator may guide employees, volunteers, interns, or temporary staff on HR and administrative processes and may coordinate work across departments. Required Qualifications § At least three years of progressively responsible human resources or combined HR and administrative operations experience.

Comparable education and experience may be considered. § Working knowledge of recruitment, onboarding, payroll coordination, benefits administration, employee records, leave administration, performance management, and employment compliance. § Experience using an HR information system and payroll platform.

ADP TotalSource experience is strongly preferred. § Demonstrated ability to handle confidential information, exercise sound judgment, maintain neutrality, and communicate professionally with employees at all levels. § Strong organization, follow-through, analytical, writing, proofreading, and documentation skills, with the ability to manage competing deadlines in a fast-paced environment. § Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, shared drives, virtual meeting platforms, and common office systems. § Ability to interpret and consistently apply policies and procedures and to recognize when escalation or specialized advice is required.

Preferred Qualifications § Bachelor's degree in human resources, business administration, public administration, or a related field. § Human resources certification, such as aPHR, PHR, SHRM-CP, or a California employment law credential. § Experience in a nonprofit, community-based, social services, education, or grant-funded environment. § Professional fluency in English and Spanish.

Other Requirements § Successful completion of all lawful post-offer, pre-employment screening requirements and verification of authorization to work in the United States. § Valid California driver's license, current automobile insurance, and reliable transportation when local travel is required for the position. § Ability to obtain and maintain any health, safety, or program-specific clearances required for assigned duties. § Regular, punctual, on-site attendance and flexibility to support occasional evening or weekend organizational activities when advance notice is provided.

Physical Requirements The physical requirements described here represent those that an employee generally must meet to perform the essential functions of the position. Reasonable accommodations may be provided to qualified individuals with disabilities. The position regularly requires sitting, standing, walking, speaking, hearing, using a computer, and handling documents.

It occasionally requires bending, stooping, kneeling, reaching, and lifting or moving items weighing up to 25 pounds.

Core Expectations § Demonstrates commitment to CCNP's mission and to the success and dignity of the families and communities CCNP serves. § Maintains high standards for accuracy, service, confidentiality, equity, and professional conduct. § Uses data and documented processes to improve quality, compliance, and organizational effectiveness. § Works collaboratively, takes initiative, accepts feedback, and approaches problems with practical solutions. § Builds respectful relationships across cultures and communities and communicates clearly in challenging situations.

Compensation

Statement The final rate will be determined based on relevant experience, education, skills, internal equity, and available funding. As an exempt employee, the incumbent is not eligible for overtime compensation in accordance with applicable law.

Equal Employment Opportunity

Central City Neighborhood Partners is an equal employment opportunity employer. CCNP provides employment opportunities without unlawful discrimination, harassment, or retaliation based on any characteristic protected by federal, California, or local law. Reasonable accommodations are available to qualified applicants and employees with disabilities and for sincerely held religious beliefs, consistent with applicable law.

This job description summarizes the position's primary responsibilities and qualifications. It is not an exhaustive list and does not create a contract of employment. CCNP may revise duties and requirements as organizational needs change, consistent with applicable law.

Job Type

Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Drivers License (Preferred)

Work Location: In person