Product Merchant/Junior Account Manager

Position Summary

The Merchant partners closely with the Account Manager to manage the day-to-day execution of assigned retail programs from initial development through production and launch.

The Merchant owns the details and execution of each program, allowing the Account Manager to remain focused on customer relationships, strategy, sales growth, and new business opportunities.

This position will primarily focus on supporting Walmart and Costco sheet and comforter business, while also providing support to other accounts as needed.

Key Responsibilities

Development & RFQ Management

• Partner with the Account Manager to review RFQs and confirm product specifications, costing requirements, samples, packaging, and timelines.
• Communicate requirements to China/factories and ensure costing and samples are completed by customer deadlines.
• Track development samples and provide timely status updates.
• Confirm production capabilities and timing support required in-store dates.

Program & Product Management

• Manage confirmed programs from customer commitment through production.
• Maintain detailed timelines and ensure product specifications, colors, sizes, constructions, and samples are approved.
• Coordinate tech packs, item setup, Supplier Quote requirements, item numbers, and Domestic activation when applicable.
• Manage product details including care labels, law labels, carton labels, and branding requirements.
• Proactively identify and resolve product, quality, or timing concerns.

Packaging, Testing & Quality

• Coordinate packaging development, photography samples, artwork, proofs, approvals, and final production files.
• Review packaging carefully for product accuracy and customer compliance.
• Monitor product testing and ensure required testing and approvals are completed on time.
• Coordinate lab dips, pre-production samples, production samples, and final packaged product as required.

Production & Launch

• Monitor production and shipping timelines to ensure programs remain on schedule.
• Coordinate image samples, customer requested samples, production samples, and internal reference samples.
• Maintain product documentation, and organized development/production samples.
• Communicate program status and proactively escalate potential delays or issues.

Key Skills & Qualifications

• Bachelor’s degree in Business, Finance, Economics, Textile Design/Management, or a related field.
• 1–3 years of relevant experience.
• Background in textiles or retail preferred.
• Proficiency in Microsoft Excel and PowerPoint.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Excellent written and oral communication skills.
• Ability to lift to 15 lbs.
• Detail-oriented, organized, and collaborative team player.

Pay: $61,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person