Private Bank Digital Product Manager, VP

Job Description About the role: J.P. Morgan's U.S. Private Bank Digital team is reimagining how the world's most sophisticated clients become clients.

We are hiring a Vice President, Product Manager to lead the design and delivery of a brand-new onboarding experience — a cornerstone of our Becoming a Client (BAC) journey — that will transform how prospects transition into fully engaged Private Bank clients.

This is a high-impact, high-visibility role for a product leader who thrives in ambiguity, builds from a blank page, and can balance exceptional client experience with the realities of regulatory, operational, and platform complexity. You will own the vision, roadmap, and execution for a product that materially shapes the first impression every new Private Bank client has of J.P. Morgan.

Product Vision & Strategy

Define and own the vision, strategy, and multi-year roadmap for a net-new Private Bank onboarding experience. Translate client, advisor, and business needs into a differentiated digital journey — one that reflects the Private Bank's standard of service and the complexity of our clients (multiple accounts, positions, lending relationships, trusts, and entities).

Partner closely with PB Exchange, CRM, JPO, and the broader BAC ecosystem to ensure continuity from prospect to fully onboarded client.

Discovery & Design Partnership

Lead deep discovery with advisors, prospects, operations, legal, risk, and compliance to uncover pain points and opportunities. Partner with Design to co-create prototypes rapidly using AI-native tools and workflows — moving from idea to clickable experience in days, not weeks. Champion a research-driven, hypothesis-led approach grounded in client complexity and advisor realities.

Execution & Delivery

Own the end-to-end product lifecycle: discovery, definition, delivery, measurement, and iteration. Write crisp specs, prioritize ruthlessly, and partner with Engineering to ship high-quality releases on committed timelines. Define success metrics (time-to-fund, drop-off, advisor effort, client satisfaction) and instrument the product from day one.

Cross-Functional Leadership

Build strong, accountable partnerships across Legal, Risk, Compliance, KYC, Operations, Marketing, Advisor teams, and shared platform partners. Navigate shared-platform tradeoffs (speed, control, brand, roadmap influence) with clarity and conviction. Communicate crisply with senior stakeholders, including MDs and executive sponsors, with a bias toward written clarity and visual storytelling.

AI-Native Ways of Working Embrace and advance our AI-native operating model — using AI tools for research, prototyping, specs, and competitive analysis. Raise the bar on team practices and contribute to the shared knowledge base and templates that elevate the broader Product organization.

Required Qualifications

• 7+ years of product management experience, including building complex, consumer-grade digital experiences from zero to one.
• Demonstrated success shipping products in regulated environments (financial services, healthcare, or similar) — ideally including onboarding, KYC, or account opening journeys.
• Strong product craft: discovery, writing, prioritization, roadmap definition, and metrics-driven decision making.
• Proven ability to lead cross-functional teams across Design, Engineering, Legal, Risk, and Operations without formal authority.
• Excellent written and verbal communication; ability to influence senior stakeholders with clarity and precision.
• Comfort with ambiguity and complexity — you thrive when there's no playbook Preferred Qualifications Experience in wealth management, private banking, or sophisticated client segments where financial complexity is the norm.
• Familiarity with onboarding, data collection, or client data orchestration products.
• Experience designing for advisor-led experiences where both the end client and the professional user matter.
• Fluency with AI-native product tools (prototyping, research synthesis, spec generation) and genuine curiosity about how AI reshapes product work.
• Experience operating across distributed teams (US onshore + offshore partners).
• Undergraduate degree required; MBA or advanced degree a plus.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P.

Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals.

Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.