Customer Service Representative/ Jr Account Executive (Women's Intimate)

We are seeking an experienced, full-time bilingual customer service representative with sales experience to join our growing team! Qualified candidates will be comfortable performing a range of sales and customer service responsibilities in a start up environment. Ability to speak Spanish fluently and travel to Mexico for business is a must.

Fashion industry experience is helpful, but not required. This role provides base pay + commission.

Responsibilities:

• Provide friendly and dependable customer service by staying in regular contact with existing customers and following up on their needs
• Learn the fundamentals of wholesale sales by assisting the sales team and managing a set of smaller customer accounts
• Enter orders and assist with invoicing and order tracking
• Update and send curated product line sheets, keeping assortments fresh and on-trend
• Coordinate customer orders with the warehouse and help manage orders from start to finish
• Assist with resolving customer questions or concerns in a timely and professional manner
• Work closely with the team to share feedback on product performance, customer requests, and sales opportunities
• Stay engaged with current fashion trends, including Mexican-inspired styles, colors, fabrics, and cultural influences
• Research assigned accounts and the market to help identify growth opportunities and new product offerings

Skills & Attributes

• Fluency in Spanish
• Ability to travel to Mexico
• Interest in fashion, trends, and Mexican-inspired styles and culture
• Previous sales or sales support experience
• Comfortable in a professional office environment
• Organized, reliable, and detail-oriented
• Strong communication skills
• Basic computer skills (Microsoft Office; QuickBooks a plus)

Requirements

• Entry-level position with training provided
• Some professional or office experience preferred
• Monday–Friday in-person availability
• Open to occasional international travel

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person