Senior AI Mobile Engineer - Tulip Platform

About Us

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses.

We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

About Role

The Senior AI Mobile Engineer - Tulip Platform is a hands-on role responsible for designing, building, and shipping the mobile and field-facing experiences that sit on top of Tulip. The focus is user experience and workflow automation: turning manual, paper-based, and desktop-bound processes into fast, intuitive mobile workflows, and integrating Tulip's AI services into the apps and devices field teams use every day.

The role also contributes to platform architecture, integration patterns, and engineering standards, and mentors peers through design discussion and code review.

The ideal candidate is a pragmatic builder and strong technical partner who obsesses over the end-user experience, designs for real shop and field conditions including intermittent connectivity and one-handed use, navigates ambiguity, and consistently delivers high-quality, AI-enabled mobile solutions aligned to business priorities.

Location

Preference:

The roles will primarily be remote; however, candidates must be willing to travel to Phoenix for the final onsite technical interview and, once selected, be onsite approximately 4 days per month.

What You'll Do:

• Design, build, and ship mobile experiences on Tulip that field and shop teams find fast, intuitive, and worth using every shift.
• Replace manual, paper-based, and desktop-bound steps with automated mobile workflows, using AI capabilities such as orchestration, RAG, agents, and conversational interfaces where they add real value.
• Integrate mobile experiences with Tulip services and enterprise systems, and extend platform capabilities where the experience requires it.
• Apply and improve practices for secure, maintainable, testable, and observable mobile and service engineering, including release management and phased rollouts.
• Contribute to documentation, design reviews, and shared UI and integration patterns that strengthen how the team builds mobile AI solutions.
• Spend time in shops and with field leaders, translate what you observe into product decisions, and tie delivered experiences to measurable business value.

Job Qualifications

• 8+ years of professional software engineering experience, including significant hands-on experience building and shipping production mobile applications (iOS, Android, or cross-platform such as React Native or Flutter).
• Demonstrated focus on user experience: partnering with design, prototyping and testing with real users, and shipping interfaces that are fast, accessible, and intuitive for non-technical frontline staff.
• Experience automating manual and paper-based workflows into mobile-first digital processes, including offline-first data capture, sync and conflict resolution, push notifications, camera and barcode scanning, and location-aware features.
• Experience integrating AI-enabled services into end-user applications, including large language models, retrieval-augmented generation, agent or workflow orchestration, conversational and voice interfaces, and responsible AI guardrails at the point of use.
• Strong API and integration skills: consuming and shaping REST, GraphQL, and event-driven services, and working with backend and platform engineers to make mobile clients performant and resilient.
• Experience with mobile release and quality practices: app store and enterprise distribution, MDM-managed devices, CI/CD for mobile builds, crash and performance monitoring, automated UI testing, and phased rollouts.
• Working proficiency in Python or a comparable backend language, with enough platform and cloud fluency (Azure, AWS, or GCP; containers; CI/CD; observability) to extend Tulip services where the mobile experience requires it.
• Experience securing mobile and enterprise integrations, including OAuth 2.0 and OpenID Connect, SSO on shared and personal devices, on-device data protection, and secrets management.
• Strong communication skills, with the ability to work directly with field and operations teams to observe how work actually gets done and translate that into technical designs and executable engineering work.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field preferred, or equivalent practical experience.

Preferred Qualifications

• Experience building mobile or frontline applications for retail, restaurant, field service, logistics, or other deskless workforces.
• Experience with design systems, accessibility standards, usability testing, and instrumenting product analytics to measure adoption and task completion.
• Familiarity with Azure AI, Azure OpenAI, Microsoft Fabric, vector search, prompt orchestration, or agentic AI frameworks, and with enterprise AI governance and responsible AI controls.
• Experience integrating mobile experiences with enterprise systems such as POS, scheduling, inventory, learning, ticketing, or identity platforms.
• Experience working in retail, restaurant, ecommerce, loyalty, finance, supply chain, or high-volume enterprise environments.
• Experience partnering with product managers, designers, business analysts, forward deployed engineers, and enterprise architects to move ideas from field discovery to delivery.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

ITC infotech is committed to providing veteran employment opportunities to our service men and women.