Senior Staff Product Designer - Consumer Group, Credit Karma

Overview We are seeking a Senior Staff Product Designer to join the Intuit Credit Karma team, a mission-driven group dedicated to making financial progress possible for everyone. In this pivotal role, you will be responsible for shaping the end-to-end customer experience across Credit Karma's personal finance and money management products, setting the vision for how millions engage with their finances.

As a Senior Staff-level designer, you will be a leader on the team, setting a high bar for craft, driving design strategy, and mentoring other designers. You'll collaborate closely with product , engineering, research, and data science partners to create intuitive, impactful, and scalable experiences that empower people to make confident financial decisions.

You should be a maker, not afraid to take on complex challenges that lead to paradigm-shifting ideas, and thrive in ambiguity as a creative systems thinker. You’ll be part of a design team dedicated to creating game-changing user experiences that help power prosperity for our customers.

Role & Core Responsibility

• Lead design initiatives for Intuit Credit Karma engagement features; shaping both the member journey and product vision.
• Translate complex financial concepts into simple, accessible, and engaging experiences.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance member needs, business goals, and technical feasibility.
• Use research and data to inform design decisions, test hypotheses, and continuously refine solutions.
• Advocate for design excellence and accessibility, ensuring every touchpoint reflects Credit Karma’s brand and values.
• Contribute to and extend our design systems to ensure consistency and scalability across products.
• Work on scalable platform solutions with velocity and rigor by leveraging and contributing to our Intuit design system and innovating using new and existing tech capabilities.
• Lead delivery of high-level frameworks for understanding the problem space, detailed design specs for E2E initiatives, and ideal state prototypes.
• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms.
• Drive cross-platform designs to ensure best-in-class customer experiences no matter the platform, with a strong focus on mobile-first approaches.
• Leverage customer insights and data to inform design decisions, ensuring solutions are deeply rooted in customer empathy and address real user needs.
• Strategic and Foundational Leadership Mentor and guide other designers, helping elevate the overall design practice across the Credit Karma team.
• Drive and deliver design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units.
• Bring a bold vision and design strategy to life across multiple areas in the ecosystem, connecting the dots across multiple strategies and initiatives to make the largest impact.
• Serve as a lighthouse example for understanding, identifying, and executing high-impact growth design work, setting a gold standard for design practices across the Product organization.
• Provide mentorship and thought leadership within the team, cultivating a culture of high velocity, a bias for action, experimentation, and shared learnings.
• Collaboration and Communication Partner with product management and engineering to define strategy, identify opportunities, and deliver experiences that drive measurable impact.
• Operate with autonomy and drive design in partnership with many stakeholders across Design, Development, Product Management, Data/Analytics, and Service Design.
• Masterful storyteller, able to influence a broad audience by visualizing ideas and concepts for internal leaders, partners, and customers.
• Use facilitative leadership skills to drive to the best outcome for stakeholders, inspiring others to want to work with you.

Qualifications

• Design Experience & Expertise: 10+ years of UX/UI/Product design experience, with at least 2 years in a staff or senior staff-level role, and significant experience in mobile app design.
• Strong portfolio demonstrating end-to-end product design and the ability to tackle ambiguous problems.
• Exceptional visual, interaction, and systems design skills, with a strong attention to detail.
• Deep understanding of human-centered design, accessibility, and usability principles.
• Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research.
• Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles.
• Familiarity with mobile design guidelines and best practices (e.g., Apple Human Interface Guidelines, Material Design).
• Product Impact & Business Acumen Proven track record of shipping impactful consumer-facing digital products, ideally in fintech, banking, or financial wellness, with a proven track record in mobile product development.
• Ability to influence at multiple levels of the organization, balancing business needs with member advocacy.
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use.
• Collaboration & Leadership Experience collaborating cross-functionally with product, engineering, and research.
• Strong communication skills with the ability to present and rationalize design decisions clearly.
• Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to "raise the bar" continually as an effective leader of positive change.
• Passion & Self-Management A passion for helping people achieve better financial outcomes and creating products that resonate on an emotional level.
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner.
• Intuit provides a competitive compensation package with a strong pay for performance rewards approach.
• This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).
• Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.
• To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
• The Expected Base Pay Range For This Position Is Oakland $203,000 - $274,500 Mountain View, CA $203,000- $274,500