Business Analyst

Experience: 5+ years

Description: Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VOIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments.

BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications.

BSA duties may include data analysis, writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

Mandatory Skills & Experience:

• MUST HAVE strong experience using M365 Productivity Suite
• MUST HAVE data analytics experience
• Experience with Contracts and Request for Proposals a plus
• Webex Calling Platform or Telecommunications Expense Management experience a plus
• Experience with Service Now Integrations (Asset Management, Inventory Management, CMDB discovery) a plus

Key Platforms and Products include: Service Now, Webex Calling, Microsoft 365, Clarity, Imagicle, OKTA

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.