Integration Account Manager

JOB DESCRIPTION:The Integration Account Manager is responsible for developing strategic client relationships and generating new business across multiple markets, including corporate, education, government, hospitality, entertainment, house of worship, and other commercial sectors. Responsibilities include achieving sales goals, generating business growth, and recommending integrated technology solutions.

TOP ROLES

Client Relations | Business Growth Through Sales

JOB DUTIES:

• Identify and pursue new business opportunities across multiple market sectors by developing relationships, understanding client needs, and recommending solutions.
• Promote a consultative Design/Build approach to projects whenever appropriate.
• Maintain long-term client relationships through responsive communication, support, guidance, and identification of new project and service opportunities.
• Develop strategic relationships and a qualified sales pipeline to achieve assigned revenue and profitability targets.
• Maintain accurate client records, opportunities, activities, and sales forecasts in the company CRM.
• Collaborate with the Design Team to develop technical solutions, project scopes, and proposals aligned with client requirements.
• Present timely, accurate proposals that balance client needs, project budgets, technical performance, and high-quality custom solutions.
• Stay informed on AVL technology, market trends, competitive activity, and opportunities across the industries we serve.
• Maintain professional and technical knowledge through company-coordinated training, industry events, and continuing education.
• Coordinate with internal teams to support successful project handoffs, client satisfaction, and company objectives.

TRAVEL:

• Travel to customer sites, venues, job locations, and industry events as needed.
• Must be available for up to 50 percent travel and work flexible hours.

QUALIFICATIONS:

• Experience developing accurate quotes, scopes of work, and client proposals.
• Must have strong knowledge of professional audiovisual, lighting, and integrated technology systems, with the ability to apply solutions across diverse commercial and institutional markets.
• Possess the highest level of communication skills, organization skills and ability to work simultaneously on multiple projects with a high degree of adaptability to a continually changing environment.
• Exceptional customer service skills and the ability to build credibility with diverse clients and stakeholders.
• Excels in both on-site and in-office settings - must be available for up to 50 percent travel and work flexible hours.
• Possess personal qualities of integrity, credibility, good judgment, teamwork, and commitment to company mission.
• Collaborative, self-motivated, and committed to delivering excellent results.
• Proficient in Internet software; Email; PC and Apple Operating Systems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee might be required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and occasionally lift and/or move up to 50 pounds.

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Status: Full Time – exempt:

Company benefits: Yes

Working Days: VARIES DEPENDING ON SCHEDULE

Hours Per Day: Approx. 8-9

Travel Required: YES (approx. 35% - UP TO 50%)

Reports to: Director of Sales