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Licensed Personal Lines Account Manager

Insurance Network Agency Inc. · Battle Creek, MI, US

Spotted 4h ago

Job details

Work mode
On-site
Level
Entry level
Experience
2+ years
Posted
Oct 15, 2026
Last confirmed open
Oct 16, 2026
Job description

About this role

Schedule: Full-time, Monday–Friday, 40 hours per week | Location: On-site | Pay: Starting pay based on experience; higher starting pay may be available depending on qualifications.

Job Summary

Insurance Network Agency is seeking an experienced Personal Lines Insurance Account Manager with at least two years of personal lines insurance experience and a required Property & Casualty Insurance License. The ideal candidate will provide excellent customer service, manage client accounts, quote new policies, process renewals and policy changes, and build lasting client relationships.

Qualifications – Licensed Personal Lines Insurance Account Manager

Required:

  • Valid Insurance Producer License
  • At least 2 year of personal lines insurance experience
  • Strong written and verbal communication skills
  • Ability to clearly explain insurance coverage to clients
  • Excellent organizational skills, attention to detail, and time management
  • Ability to multitask and work effectively under pressure
  • Knowledge of basic office computer software and multi-line phone systems
  • Ability to work independently and as part of a team
  • Positive attitude and commitment to excellent customer service

Starting pay is dependent upon experience, so starting pay could be higher than advertised.

Job Type

Full time, onsite.

Looking to take your insurance career to the next level? Insurance Network Agency has the perfect opportunity for you as a Personal Lines Account Manager! We are seeking someone with a positive, outgoing attitude that will ensure our clients are receiving exceptional customer service.

The primary function of the Account Manager position is to be the day-to-day liaison between the agency and its prospective and current clients, providing quality service. Daily service of clients will include coverage issues, making changes to policies, answering routine coverage questions, problem solving, submitting claims, and anything else a client may seek assistance with.

The position is also responsible for taking information and quoting prospective clients. If you are ready to take on your new career as a Personal Lines Account Manager, apply today!

Only serious candidates need apply.

**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**

DUTIES & RESPONSIBILITIES:

· Servicing of client accounts

-Building and maintaining relationships with existing clients and new clients

-Provide consistent, accurate and timely communication to clients

-Conducting face to face meetings with clients as necessary

-Educating clients about coverage needs

-Assisting clients with change requests and providing necessary documentation

-Handling cancellation of existing policies

-Quoting new personal lines business

  • Knowledge of all carrier underwriting requirements for personal lines

-Maintaining correct documentation for support

  • Providing excellent customer service to assist with client retention
  • Taking care of all client needs in a professional and timely manner
  • Up-selling and processing renewals
  • Handling claims and rating
  • Other duties as assigned by management

Requirements:

-Experience needed.

-The ability to communicate insurance coverage clearly

-Excellent organizational & time management skills

  • Strong attention to detail and ability to multi-task

-Ability to handle a multi-line phone, and knowledge of basic office computer software

-Strong written and verbal communication

-Ability to thrive in a team environment and ability to work independently

-Ability to be self-disciplined and to stay on task

-Ability to work under pressure while maintaining a positive attitude

  • Having a Life and Health Insurance license is a plus

Benefits:

· Bonus & growth opportunities

· Paid continuing education costs

· PTO, paid holidays and no weekends

· Health, Dental, and Vision insurance paid 100% by the employer

·Retirement plan with up to 3% matching employer contributions

· Hands on training

· Great connection to community

· Fun office atmosphere

· Team-oriented work environment

Benefits:

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) matching
  • Flexible schedule
  • Paid time off

Pay: From $30.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Personal Lines Insurance: 1 year (Required)

License/Certification:

  • Insurance Producer License (Required)

Work Location: In person

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