Senior Business Analyst, AI Studio

Department: Development Location: Atlanta Description Infor is seeking a Senior AI Business Analyst to join AI Studio, one of Infor's most strategic initiatives.

AI Studio is transforming how solutions are created across the Infor ecosystem, with a vision that every business user on Infor OS can describe a problem in plain language and receive a fully configured, component-assembled, and packaged solution ready for deployment to any customer environment, without writing code or reading documentation.

In this role, you will work closely with Product, Engineering, Architecture, and domain experts to translate business requirements into AI-driven solutions and help bring this vision to life.

A Typical Day In The Life Includes

Partner with Product Management, Engineering Leads, and Architecture teams to define, document, and prioritize business requirements and AI Studio roadmap initiatives. Translate complex ERP business requirements into structured specifications that can be executed through agentic AI workflows and orchestration frameworks.

Analyze existing CloudSuite Distribution (SX.e) and Infor OS business processes to identify opportunities for AI-driven automation, intelligent recommendations, and implementation acceleration. Collaborate closely with Forward Deployed Engineers (FDEs), Solution Architects, and domain experts to validate generated solutions against real-world customer workflows.

Lead discovery workshops and cross-functional alignment sessions across Infor OS product teams. Define acceptance criteria, validation frameworks, and test strategies to ensure AI-generated configurations are accurate, compliant, explainable, and audit-ready. Own business process documentation, process maps, traceability matrices, solution playbooks, and governance artifacts for AI Studio initiatives.

Serve as the voice of the customer, influencing product direction by identifying gaps between generated solutions and actual business needs. Define and monitor business success metrics such as adoption, implementation velocity, configuration effort reduction, and solution accuracy. Mentor junior analysts and drive requirements management best practices across AI Studio.

Basic Qualifications

• 5+ years of Business Analysis experience in enterprise software, SaaS, or digital transformation environments.
• Strong expertise in requirements gathering, process analysis, documentation, and stakeholder management.
• Experience working across Product, Engineering, and Architecture teams.
• Excellent workshop facilitation, communication, and collaboration skills.
• Familiarity with AI, Generative AI, Large Language Models (LLMs), AI assistants, or AI-enabled business solutions.
• Ability to translate complex business requirements into structured functional specifications and solution definitions.

Preferred Qualifications

• Experience with ERP solutions such as Infor, SAP, Oracle, Microsoft Dynamics, NetSuite, Epicor, or similar platforms.
• Knowledge of CloudSuite Distribution (SX.e), supply chain, distribution, or enterprise operations processes.
• Exposure to intelligent automation, workflow orchestration, or AI implementation projects.
• Familiarity with AWS cloud services.
• Experience with AI development tools and platforms such as Claude, ChatGPT, Microsoft Copilot, or similar technologies.
• Experience working in agile product development environments.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems.

Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™.

Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment.

Infor does not discriminate against candidates or employees because of their sex, race, gender identity, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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