User Experience Engineer

**Duties and Responsibilities to be performed by the consultant**

• UX Engineer II (UI/UX Designer Specialist II) Job description: Working as part of a team of problem solvers, consulting and collaborating with team members and stakeholders to understand business goals, and helping solve complex business issues from strategy to execution
• Designing, developing and implementing both client and internal facing applications and providing technology tools that help drive NYS strategic initiatives
• Using enterprise architecture across application areas to build delivery models that map capabilities to business needs outlined by NYS
• Using multiple sources of information including broader stakeholder views to develop solutions and recommendations
• Addressing defects and enhancements as part of the application support lifecycle
• Participating in incident resolution post implementation as required
• Creating and carrying out user research plans (i.e., surveys, interviews, focus groups, etc.), as well as explaining user research results to internal and external stakeholders
• Planning and facilitating design thinking workshops (i.e., journey mapping, user needs modeling, etc.)
• Creating UX deliverables (i.e., developing user models and scenarios, sketches, user stories, user flows, interactive prototypes, wireframes, storyboards, sitemaps)
• Planning and conducting usability testing, analyzing user feedback and activity, and iterating to improve the user experience
• Working closely with developers to bring designs to life, assisting with content development, and creating and iterating on prototypes that require coding to improve solutions
• Collecting quantitative and qualitative UX metrics that support usability validation
• Designing for multi\-device web, iOS, and Android contexts

**Other duties as assigned**

• Two to five years of experience with user research, user modeling and usability testing. Two to five years of experience with CSS3, HTML5, and JavaScript.Level II\- More than seven (7\) years of experience working on complex projects with 2 or more years in a leadership role as a UX Engineer
• Seven or more years of experience in UI/UX engineering on full life cycle of design deliverables including wireframes, mockups, journey maps, prototypes, story boards and user surveys.
• One to two years working in an Integrated Eligibility System Program in various workstreams including Fair Hearings in a Health and Human Service setting