RN Call Center Ambulatory Triage Mon-Fri, 8:30a-5p

RN Call Center Ambulatory Triage Mon-Fri, 8:30a-5p

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Job Description

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Overview

The Clinical Nurse reflects the mission, vision, and values of Indiana University Health, adheres to the organization's Code of Ethics and Corporate Compliance, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of competent, evidence-based care along the care continuum, which includes assessment, diagnosis, outcome identification, planning, implementation, and evaluation.

This position performs duties associated with phone triage, symptom management, care coordination and may include direct in- clinic patient care and quality improvement activities. The incumbent assures completeness of ordered procedure and treatments, educates/instructs patients concerning procedures, treatments, and needs, and ensures medical orders are carried out accurately and in a timely manner.

Telephone nursing care involves the establishment of a nurse-patient relationship and is facilitated by the nursing process.

• Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires an Associates of Nursing (ASN); Bachelors of Nursing (BSN) preferred.
• Requires that the RN has graduated from a nationally accredited nursing program.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Two years experience in an ambulatory setting preferred.
• Knowledge of procedures for performing the functions appropriate to the specific clinical area and familiarity with designated pieces of equipment and supplies.
• Requires ability to coordinate a number of functions for a group of patients in an effective timely manner.
• Requires awareness and understanding of legal implications of patient care activities and performance as a Registered Nurse.
• Requires ability to assess patients without face-to-face interaction.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us.

People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

People who are always ready to apply themselves.