Global Head of Human Resources

Head of HR Location: Richmond, VA (Onsite) Compensation: $250K–$350K+ Relocation Support Available Position Summary A multi?location professional?services organization is seeking a Head of HR to lead its global people function across U.S. and international offices. This executive will set HR strategy, oversee day?to?day operations, and ensure consistent, high?quality support for a fast?paced, client?service?driven environment.

The Head of HR will own the full employee lifecycle — talent acquisition, onboarding, performance management, compensation and benefits, employee relations, and offboarding — while ensuring compliance with employment, labor, and benefits regulations across multiple jurisdictions.

The ideal candidate is a decisive, autonomous HR leader with exceptional communication skills, strong executive presence, and the ability to deliver solutions efficiently without requiring heavy oversight from senior leadership.

Key Responsibilities

HR Strategy & Leadership

• Develop and execute a comprehensive HR strategy aligned with organizational goals.
• Lead and mentor HR team members across domestic and international offices.
• Serve as a strategic advisor to senior leadership on workforce planning, organizational structure, and talent?related risk.
• Manage the HR budget and oversee vendor relationships.

Compensation & Benefits

• Oversee compensation frameworks, salary bands, and annual review cycles.
• Manage benefits programs, vendor relationships, and renewal processes.
• Ensure compliance with fiduciary and regulatory requirements for retirement and savings plans.

Talent Acquisition, Onboarding & Offboarding

• Build a scalable recruitment strategy to support organizational growth.
• Oversee onboarding programs to ensure a consistent, high?quality new?hire experience.
• Manage offboarding processes, exit interviews, and documentation.

Performance Management

• Lead the performance?review cycle, including systems, timelines, and calibration.
• Guide leaders through performance improvement processes and sensitive personnel matters.
• Ensure documentation and follow?through on performance issues.

Leave, Disability & Occupational Health

• Oversee U.S. disability programs, workers’ compensation, and related state?specific requirements.
• Coordinate statutory leave obligations internationally.
• Manage accommodations, return?to?work processes, and related compliance.

Employee Relations & Investigations

• Serve as the escalation point for employee?relations matters and workplace conflict.
• Oversee investigations involving misconduct, grievances, or policy violations.
• Manage restructurings, reductions in force, and other sensitive organizational changes.

Policy & HR Documentation

• Maintain and modernize HR policies, handbooks, and templates across jurisdictions.
• Ensure accurate and compliant documentation of employee records.
• Develop and update workplace policies and codes of conduct.

Compliance & Regulatory Oversight

• Ensure compliance with federal, state, and international employment regulations.
• Monitor regulatory changes and adjust organizational practices accordingly.
• Partner with legal resources on matters involving employment?law risk.

Professional Development & Role?Specific Requirements

• Support professional?development programs and advancement processes.
• Coordinate training initiatives and integration programs for new hires.
• Partner with department leaders on career progression and workforce planning.

International HR Oversight

• Provide strategic direction for HR operations outside the U.S.
• Coordinate with external advisors on statutory obligations, mobility programs, and cross?border employment matters.
• Ensure consistency and compliance across international offices.

HR Systems, Data & Analytics

• Oversee HRIS platforms and ensure data accuracy.
• Deliver workforce analytics to leadership, including headcount, turnover, and compensation insights.
• Maintain controls for hiring, promotions, compensation changes, and employee?file governance.

Qualifications

• 10–15+ years of progressive HR leadership experience in professional?services, corporate, or multi?office environments.
• Experience overseeing HR across multiple states; international exposure strongly preferred.
• Deep knowledge of U.S. employment law, benefits administration, and performance management.
• Bachelor’s degree required; advanced degree or senior HR certification preferred.
• Demonstrated success advising senior leaders and managing sensitive personnel matters.
• Strong executive presence, communication skills, and ability to operate independently.

Key Competencies

• Strategic mindset with strong operational execution.
• Exceptional communication and stakeholder management.
• High judgment, discretion, and ability to navigate complex situations.
• Strong organizational and analytical capabilities.
• Ability to thrive in a fast?paced, client?service?driven environment.

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