Senior Business Analyst

ABOUT US

Incedo is a global AI, data, and digital transformation specialist that helps leading enterprises drive innovation and business growth through technology. With over 4,000 professionals across the US, Canada, Latin America, and India, Incedo combines expertise in AI, data analytics, and digital engineering to deliver impactful solutions across Banking & Payments, Telecom, Hi-Tech, Wealth Management, and Life Sciences.

At Incedo, we foster a culture of innovation, collaboration, and continuous learning, empowering our people to solve complex challenges and shape the future of technology.

THE ROLE

We seek a client-facing Senior Business Analyst who combines strategic analytics, hands-on data skills, and strong business–technology translation. The role partners with senior business, product, and technology stakeholders to define KPI strategies, uncover growth opportunities, turn complex data into executive-ready recommendations, and guide analytics solutions from discovery through adoption.

KEY RESPONSIBILITIES

• Lead client discovery, stakeholder workshops, and business intake; challenge assumptions, prioritize opportunities, and align business and technology teams.
• Define KPI strategies, measurement frameworks, business cases, and opportunity sizing to support growth, product strategy, and revenue-related decisions.
• Analyze complex datasets to identify trends, root causes, and actionable insights; communicate recommendations and trade-offs to executive stakeholders.
• Translate objectives into functional and data requirements, epics, user stories, acceptance criteria, KPI definitions, and reporting specifications.
• Partners with architects, data engineers, BI developers, and product teams on data sources, models, transformation logic, integrations, and solution feasibility.
• Own analytics validation, data reconciliation, UAT, dashboard quality, documentation, governance alignment, and business adoption; support Agile delivery.

REQUIRED QUALIFICATIONS

• 10+ years in business analysis, analytics, business intelligence, or related roles; proven client-facing engagement with senior stakeholders.
• Advanced SQL, advanced Excel, and strong working proficiency in Tableau and/or Power BI; ability to independently investigate and validate data.
• Solid understanding of data modeling, data warehousing, ETL/ELT, KPI calculations, statistical analysis, and data quality principles.
• Ability to connect business strategy with technical delivery, lead cross-functional discussions, and present compelling insights to executives.
• Experience with requirements management, Jira, Agile practices, user stories, acceptance criteria, and end-to-end analytics delivery.

PREFERRED QUALIFICATIONS

Banking, payments, treasury management, financial services, or FinTech experience; exposure to Alteryx, Google Analytics/GA4, Google Tag Manager, Adobe Analytics, or SAP BusinessObjects; relevant Tableau or analytics certifications

WHY YOU'LL LIKE IT HERE

An employee-first culture, continuous learning, work with global clients on complex problems, and room to grow your career.

EQUAL OPPORTUNITY

We are an equal opportunity employer and celebrate diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees