Human Resources Manager

About Hope Clinic

Hope is Christian Non-Profit serving the community with free medical, dental, food, and behavioral health services.

Our Mission

We partner with the community to make lives better, caring for the Whole Person with integrated and free medical, dental, food, and behavioral health care (our four pillars), all in Jesus' name. Hope Clinic runs on partnership: partnership between our community, donors, and our four pillars of service to provide a cohesive, Whole Person Health Care experience, and partnership with you for the resources to make happen.

Our Impact

For over 40 years, Hope Clinic has been a place where everyday people come together to serve. Together, we can do what none of us could do alone: provide Whole Person care-physical, mental, and spiritual-under a single umbrella. Powered by over 1,800 volunteers, last year Hope Clinic answered over 117,000 requests for help.

Hope's focus on integrated care helps ensure that each request for help is more than a band aid-with the support of our community, we can offer our patients opportunities to make sustainable changes for the better.

Position Overview

Reporting to the CEO, the Human Resources Manager is responsible for executing Hope Clinic's people strategy, driving organizational impact in alignment with vision, mission, and program objectives. This position supports Hope Clinic in matters of organizational health, staff development, and employee relations to ensure sustainability and long-term success of all Hope Clinic programs.

Required Education and Experience

Bachelor’s degree in Human Resources or related field; three years of experience preferred.

Active SHRM/PHR certification preferred. Experience with BambooHR preferred.

Required Competencies

Demonstrates a mature Christian faith and a commitment to integrating Biblical principles into leadership, decision-making, and workplace relationships. Excellent interpersonal and communication skills; knowledge of employment-related laws and regulations; leadership and supervisory skills; analytical and problem-solving skills; diplomacy and sensitivity; HRIS and Microsoft Office proficiency

Essential Duties

• Partner with CEO and senior leadership to design and implement staff structures.
• Participate in change management and process improvements.
• Interface with human resource consultants as needed to update policies and procedures, prepare for benefit open enrollment, and ensure compliance with applicable laws, regulations, and best practices.
• Collaborate with senior leadership on workforce management and program structure.
• Support CEO in organizational health, culture, and program development.
• Collaborate in annual budgeting process.
• Oversight of Volunteer Program and staff.
• Review and update Employee Handbook on an Annual basis to ensure accuracy with Hope policies and any state or federally mandated HR policies.
• Coach managers and staff regarding corrective action and discipline.
• Oversee compensation, benefits, leave, talent management, succession planning, safety and employee relations.
• Manage recruiting, hiring, onboarding and retention processes.
• Conduct HRIS trend analysis.
• Maintain knowledge of HR and employment law best practices.
• Facilitate staff development and training.
• Maintain confidentiality and HIPAA compliance.
• Other duties as assigned.

Reporting Relationships

Reports to the CEO. Supervises Volunteer Manager and other staff as assigned.

Physical Demands

Prolonged periods of sitting and computer work. Must be able to lift 15 pounds at times.