IT Manager

Location

Le Roy, New York

Start:

Upon agreement

Client:

Our client is a globally recognized leader in the advanced materials and technology sector. They specialize in the engineering and manufacturing of mission-critical, high-performance products used in power infrastructure applications and large-scale industrial systems.

The company is distinguished by its ability to produce superior-grade products characterized by innovative design, exceptional precision, and accelerated production timelines.

A key component of their value proposition is a consultative approach to partnership, providing expert guidance and worldwide technical support to address clients' most complex operational requirements.

With a significant international presence spanning multiple continents and a workforce of over 1,700 dedicated professionals, the organization is committed to delivering impactful solutions that consistently surpass customer expectations.

About position

For our client, we are currently searching for a competent IT Manager, who will lead local IT operations across two US sites, partnering with the business. The selected candidate will ensure the reliability, security, and performance of all IT systems, supporting production and business processes – while implementing global IT standards and initiatives.

Competencies overview:

1. IT Operations & Infrastructure

• Manage and lead the local IT team responsible for day-to-day IT operations, including infrastructure, user support, and shop-floor systems.
• Ensure reliable operation of networks, servers, PCs, printers, and production IT systems across all US locations.
• Maintain compliance with global IT standards, security policies, and data protection regulations.
• Oversee vendors and service providers for IT hardware, software, and telecommunications.
• Monitor and continuously improve IT service delivery, availability, and performance.

2.

Systems & Applications

Support

• Act as the local champion for the company’s core systems, including: ERP (Microsoft Dynamics 365 Business Central); PLM (Product Lifecycle Management) systems; Lotus Notes (for legacy systems and workflows).
• Provide first-line coordination for application issues, enhancements, and upgrades in collaboration with global IT teams.
• Support data integrity, system access management, and user training for key systems.

3. Project Implementation & Coordination

• Lead local execution of global IT projects, ensuring smooth implementation and minimal disruption to operations.
• Provide input to global projects from a US manufacturing perspective.
• Coordinate IT-related infrastructure and system changes for production expansions or process changes.

4. Governance, Security & Compliance

• Enforce adherence to global cybersecurity policies, data protection regulations, and software licensing requirements.
• Ensure effective backup, disaster recovery, and business continuity practices.
• Support IT-related internal and external audits, following up on remediation actions.

5. Business Engagement

• Act as the primary IT contact for US plant leadership and local business stakeholders.
• Translate local business needs into IT requirements and communicate them to the global IT organization.
• Promote digitalization and automation initiatives in line with global IT direction.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related discipline.
• Minimum 5 years of experience in IT operations.
• Proven experience managing local IT teams or project teams and vendors.
• Hands-on experience with: ERP systems (e.g., SAP, Oracle, Microsoft, or similar); PLM systems (e.g., Siemens Teamcenter, PTC Windchill, or similar).
• Solid knowledge of networking, Windows Server, Active Directory, Microsoft 365, and IT security principles.
• Familiarity with MES, SCADA, or shop-floor integration is a plus.
• Excellent communication and stakeholder management skills.
• A holistic view of IT, understanding how infrastructure, applications, security, and business processes interconnect.

Pay: $120,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person