Windows Site Reliability Engineer (SRE)

Hi,

Title: Windows Site Reliability Engineer (SRE)

Location: Jersey City, NJ

Ideal Candidate: A strong candidate should have a combination of Windows administration + application packaging + SCCM/Intune + PowerShell + CI/CD + production support experience, along with the ability to work directly with software vendors.

Job Summary

We are looking for a

Windows Site Reliability Engineer

to support, deploy, monitor, and maintain third-party business applications in a Windows environment. The engineer will work closely with

vendors, application teams, and infrastructure teams

to ensure applications are reliable, secure, and available.

Key Responsibilities

• Support and manage

Windows-based third-party applications

including thin-client, thick-client, and web applications.

• Work with vendors on

software releases, patches, defects, and technical issues

.

• Package and deploy Windows applications using

MSI, MST, MSIX, App-V, and PSADT

.

• Manage application deployments through

SCCM/MECM and/or Intune

.

• Build and maintain

CI/CD pipelines

using Azure DevOps, Jenkins, or GitHub Actions.

• Deploy applications across

Dev, Test, UAT, and Production

environments.

• Support web applications hosted on

IIS

and applications running on

Citrix, RDS, or AVD

.

• Create and maintain

monitoring, alerts, dashboards, and application health checks

.

• Troubleshoot production issues and participate in

incident management and root-cause analysis (RCA)

.

• Automate repetitive tasks using

PowerShell

to reduce manual work.

• Manage application upgrades, patches, versions, and

end-of-life software

.

• Create

runbooks, documentation, and knowledge articles

.

• Support application databases and troubleshoot connectivity issues using

SQL Server

.

• Follow formal

change management/ITIL processes

for production deployments.

Required Skills

• 5+ years of experience in

Windows application support, SRE, systems engineering, or application operations

.

• Strong

Windows Server and Windows Client

administration.

• Hands-on experience with

application packaging

: MSI/MST, MSIX, App-V, PSADT.

• Experience with

SCCM/MECM and/or Intune

.

• Strong

PowerShell scripting and automation

skills.

• Experience with

IIS, Citrix, RDS, or AVD

.

• Experience supporting

third-party/vendor applications

.

• CI/CD experience with

Azure DevOps, Jenkins, or GitHub Actions

.

• Experience with

Git

and source control.

• Knowledge of

Active Directory, Group Policy, Windows Registry, services, and permissions

.

• Experience with

monitoring/observability tools

such as Splunk, Dynatrace, Datadog, SCOM, or Azure Monitor.

• Working knowledge of

SQL Server

.

• Experience with production deployments, change management, and troubleshooting.
• Strong communication and documentation skills.

Preferred Skills

• Terraform, Ansible, or PowerShell DSC

.

• Azure or AWS

experience with Windows workloads.

• Windows/.NET application containerization or

MSIX App Attach

.

• Vulnerability remediation and patch management.
• Knowledge of

SRE practices

, error budgets, toil reduction, and capacity planning.

• Microsoft Azure, Citrix, or ITIL certifications.