Senior UX Designer / Researcher

Title: Senior UX Designer / Researcher

Terms: Long Term Contract

Location: Atlanta area

Hybrid Role

Must live in Atlanta, GA

No 3rd party at this time

Are you looking for a career opportunity that allows you to grow your career? If so, this opportunity will genuinely excite you! Our client is transforming how their organization services their customers while aligning best in breed technology solutions.

We are looking for a Senior UX Designer / Researcher who will help build out & develop best in class work and work on innovative projects for the business.

Senior UX Designer / Researcher

Position Overview

We are seeking a Senior UX Designer / Researcher to lead user-centered design and research initiatives for enterprise digital products and applications. This role will be responsible for understanding user needs, conducting qualitative and quantitative research, translating insights into actionable design recommendations, and creating intuitive, accessible, and scalable user experiences.

The ideal candidate is comfortable working across the full UX lifecycle—from user research and discovery through information architecture, interaction design, prototyping, usability testing, and final design delivery .

The Senior UX Designer / Researcher will collaborate closely with Product Managers, Business Analysts, Engineers, and business stakeholders to solve complex problems and deliver experiences that meet both user and business objectives.

Key Responsibilities

UX Research

• Plan and conduct qualitative and quantitative user research to understand user behaviors, needs, goals, and pain points.
• Develop research plans, interview guides, surveys, usability testing protocols, and other research artifacts.
• Conduct user interviews, contextual inquiries, usability studies, focus groups, and stakeholder interviews.
• Analyze research findings and identify patterns, themes, opportunities, and pain points.
• Translate research findings into actionable UX recommendations and product requirements.
• Develop personas, journey maps, empathy maps, service blueprints, and other research-based artifacts.
• In this role, 50% of the time will be spent doing UX design and 50% of the time will be spent doing UX research
• The client is using Lucid and Figma
• Any experience or exposure to Journey Track is a big plus but not required
• Partner with Product and Business teams to identify and validate problems before significant development investment.
• Conduct usability testing of wireframes, prototypes, and production experiences.
• Establish research practices and help create a continuous feedback loop with users.

UX / Product Design

• Lead UX design activities from discovery through implementation.
• Develop user flows, information architecture, wireframes, interaction models, prototypes, and high-fidelity designs.
• Design intuitive and accessible experiences across web, mobile, and enterprise applications.
• Translate complex business and technical requirements into simple, user-friendly experiences.
• Create interactive prototypes to communicate design concepts and validate solutions.
• Apply established design systems, patterns, and accessibility standards.
• Collaborate with UI/visual designers and developers to ensure design intent is maintained through implementation.
• Review implemented experiences and identify opportunities for UX improvements.
• Contribute to and evolve enterprise design systems, reusable components, and UX standards.

Collaboration & Stakeholder Management

• Work closely with Product Managers, Product Owners, Business Analysts, Engineers, Architects, and business stakeholders.
• Facilitate design workshops, discovery sessions, journey-mapping sessions, and ideation activities.
• Present research findings and design recommendations to technical and executive audiences.
• Clearly articulate the rationale behind design decisions using research, data, and user feedback.
• Balance user needs with business objectives, technical constraints, accessibility requirements, and organizational standards.
• Advocate for user-centered design throughout the product development lifecycle.
• Mentor junior UX designers and researchers and contribute to UX best practices.

Required Qualifications

• 7+ years of professional UX/UI design and/or UX research experience

in complex digital product environments.

• Strong experience conducting

user research and usability testing

.

• Proven experience translating research findings into UX and product design decisions.
• Strong portfolio demonstrating

user research, interaction design, information architecture, wireframing, prototyping, and final UX solutions

.

• Experience with design and prototyping tools such as

Figma, Sketch, Adobe XD, Axure, or similar

.

• Strong understanding of user-centered design, Design Thinking, and human-computer interaction principles.
• Experience developing user flows, journey maps, personas, wireframes, prototypes, and usability-testing artifacts.
• Strong understanding of responsive web and mobile design principles.
• Experience collaborating with Agile/Scrum development teams.
• Excellent communication, presentation, facilitation, and stakeholder-management skills.
• Ability to work independently while managing multiple projects and priorities.

Preferred Qualifications

• Bachelor's or Master's degree in UX Design, Human-Computer Interaction, Psychology, Human Factors, Design, Information Science, or related field.
• Experience working within an

enterprise design system

.

• Experience with accessibility standards such as

WCAG and Section 508

.

• Experience with UX analytics and behavioral data.
• Experience working with products involving complex workflows, enterprise applications, or data-intensive interfaces.
• Experience with

Design Thinking, Lean UX, Agile UX, or Service Design

.

• Experience using tools such as

Jira, Confluence, Azure DevOps, Miro, Dovetail, UserTesting, Optimal Workshop, or similar

.

• Experience conducting A/B testing or analyzing product analytics.
• Experience working with AI-enabled or data-driven digital products.
• Experience mentoring other UX designers or researchers.

Technical / Design Skills

UX Research:

User Interviews | Usability Testing | Surveys | Contextual Inquiry | Research Planning | Persona Development | Journey Mapping | Competitive Analysis | Qualitative & Quantitative Analysis

UX Design:

Information Architecture | User Flows | Wireframes | Interaction Design | Prototyping | Responsive Design | Design Systems | Accessibility | Mobile UX | Enterprise UX

Tools:

Figma | FigJam | Miro | Adobe Creative Cloud | Axure | Sketch | Jira | Confluence | UserTesting | Dovetail | Product Analytics Tools

Deliverables

The Senior UX Designer / Researcher may be responsible for producing:

• UX research plans and reports
• User interview scripts and findings
• Personas and journey maps
• Customer/user journey assessments
• Information architecture
• User flows and task flows
• Wireframes
• Interactive prototypes
• High-fidelity designs
• Usability-testing plans and reports
• UX recommendations
• Design-system components and documentation
• Accessibility assessments
• UX standards and guidelines
• Executive and stakeholder presentations

Ideal Candidate

The ideal candidate is a

hands-on senior UX professional who can move comfortably between research and design

. They should be able to talk directly with users, identify meaningful insights, translate those insights into design concepts, prototype solutions, test them with users, and work with engineering teams to bring the final experience to production.

This person should be equally comfortable asking

"What problem are we really trying to solve?"

and then creating the UX solution that addresses it.

About GSquared Group

:

Shouldn’t your recruiting partner put as much effort and value into your career as you do? With GSquared Group, we take the time to understand where you would like to take your career and what is important to you.

GSquared Group is a woman-owned boutique technology services company in the Atlanta area. Founded in 2010, we are a premier provider of IT talent search, management consulting, and software development services. We support a diverse client base that spans all industries and includes Fortune 100 to mid-market companies.

We offer direct hire placement, contract, and contract-to-hire positions. We are proud to be known by our community for putting relationships at the core of everything we do.

GSquared Benefits

:

• Competitive & Comprehensive Healthcare Package (available only for W2 hourly consultants)
• Simple IRA with company match (available only for W2 hourly consultants)
• Professional development & networking opportunities
• A family-friendly environment
• Nice bonuses for referrals
• A culture that supports you and your career

Hear what others are saying on Glassdoor:

https://www.glassdoor.com/Reviews/GSquared-Group-Reviews-E651488.htm?filter.iso3Language=eng