Senior Content Designer

Content Designer

Location:

Portland, ME

Onsite Flexibility:

Hybrid – 4 days in office

Contract Details

• Position Type:

Contract

• Contract Duration:

12 months

• Pay Rate:

$70. 00–$75. 00 / Hour (USD)

• Shift / Schedule:

Monday to Friday, 9:00 AM – 5:00 PM

• Travel Requirements:

Not required

• Work Authorization:

Applicants must be authorized to work for ANY employer in the U. S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

We are looking for an experienced

Content Designer

who is eager to solve meaningful problems and create seamless experiences spanning a broad digital and physical ecosystem. You'll get a chance to work with a team of creatives from diverse disciplines and industries and collaborate closely with the best design research team in the industry to generate insights, concepts and experiences.

Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. We encourage hybrid talents with multidisciplinary expertise.

As a Content Designer, you are a key member of the Human-Centered Design Practice. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do.

Design thinking and User-Centered Design methodologies are second nature to you. You are fluent in today's digital trends, particularly mobile. If this sounds like you, we want to hear from you.

Key Responsibilities

• Collaborate closely with designers to craft seamless digital customer experiences
• Write clear, accurate and compelling user interface copy
• Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
• Make recommendations on user requirements for projects and contributes to project scoping and planning
• Obtain competitive experience evaluations and customer data and establishes benchmarks for content
• Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
• Present content concepts in collaboration with designers
• Write and design in accordance with design system
• Contribute to the development of the team's culture and quality standards
• Manage and administer design projects
• Coordinate copy translation

Required Skills

• Content strategy (5 years)
• Knowledge of online marketing, advertising and other interactive experiences (5 years)
• UX experience (5 years)
• Plain language expertise (5 years)
• Strong writing and editing skills (5 years)
• Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
• A passion for great experience design
• Proficiency in adapting processes to meet project needs
• Willingness to collaborate
• Self-motivated, flexible, organized, and accountable
• Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
• Strong portfolio demonstrating a range of UX writing abilities
• Seasoned writer
• Familiarity with Figma/Figjam and Confluence/Jira

Preferred Skills

• Banking experience is a plus
• Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus

Education Requirements

• Degree in a writing or design related discipline (required)

Required Experience

• 5–7 years of overall experience, with a minimum of 2 years in product design or creation of digital experiences

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading

financial services and banking institution

— one of North America's largest, ranking as the sixth-largest bank on the continent by branches — serving approximately 22 million customers across Canada, the United States, Europe, and the Asia-Pacific region.

Headquartered in Toronto, Ontario, it operates a full-service financial platform spanning personal and commercial banking, wealth management, insurance, and payment solutions, delivered through a team of over 85,000 employees worldwide.

The organization has earned Great Place to Work Certification for ten consecutive years and embeds inclusion and diversity into its operations through its Ready Commitment corporate citizenship platform.

Teams here span retail banking advisors, commercial lenders, wealth management professionals, risk analysts, and technology specialists — including UX, content design, and broader IT roles — all working within a respectful, team-oriented culture built around career development and long-term growth.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U. S.

and Canada.

Job Number: 26-15402