Commercial HVAC-R Account Manager

Join our growing commercial heating, ventilation, air conditioning, and refrigeration (HVAC-R) team as an Outside Sales & Account Manager. In this field-based role, you will develop new commercial and industrial business, strengthen existing customer relationships, and sell service agreements, preventive maintenance programs, repairs, retrofits, and equipment replacements.

You will work closely with service managers, technicians, and project teams to deliver solutions that meet customer needs and build long-term partnerships. The role combines office work with regular customer visits and occasional work in construction or industrial environments.

Responsibilities

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• Identify and secure new commercial and industrial customers through cold calling, networking, referrals, and industry events.
• Develop territory sales plans, maintain an active sales pipeline, and achieve sales and gross margin goals.
• Manage assigned accounts as the primary customer contact, building relationships with facility managers, property managers, building owners, contractors, and other decision-makers.
• Conduct regular customer visits to assess operational needs, identify service opportunities, and grow recurring revenue through maintenance programs and service agreements.
• Prepare proposals, presentations, and quotations for HVAC-R services, repairs, retrofits, and equipment replacement projects.
• Partner with operations teams to develop accurate scopes of work and pricing, negotiate contracts, and close sales.
• Coordinate with service managers, technicians, and project teams to monitor project progress, communicate updates, and resolve customer concerns.
• Maintain accurate customer records, document sales activities, and prepare sales forecasts and performance reports.
• Stay informed about market trends, competitor activity, and industry developments.

Qualifications

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• High school diploma or GED.
• At least 3 years of outside sales experience; experience in commercial HVAC, refrigeration, mechanical services, facilities management, construction, or a related industry is preferred.
• Demonstrated success meeting or exceeding sales targets, with strong prospecting, negotiation, and closing skills.
• Strong communication, presentation, and relationship-building skills, with a customer-focused approach.
• Effective time management, problem-solving, technical aptitude, and team collaboration skills.
• Valid driver's license.
• Ability to visit customer locations and walk job sites, mechanical rooms, rooftops, and industrial facilities as needed.
• Preferred: Experience selling commercial HVAC-R service agreements and equipment replacement projects.
• Preferred: Knowledge of HVAC-R systems, controls, refrigeration equipment, energy efficiency solutions, and mechanical contracting.
• Preferred: Ability to read plans, specifications, and project documents.

Compensation

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Competitive base salary plus commission.

Benefits

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• Company vehicle.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Ongoing professional development and industry training.

Experience and License Requirements

• Outside Sales (optional)
• Sales & Account Management (optional)