Senior Account Executive

Who we are

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy.

Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The opportunity

Directs sales and account management efforts for multiple strategic programs and customers.

The role

• Manages the sales of customer accounts for key retail customers
• Manages and leads direction for product placement and sales of accounts
• Collaborates with Director or Vice President on priorities and business strategies
• Makes contacts with new and existing customers and generates new opportunities for our products to be placed
• Collaborates with Replenishment and Sales Analyst functions in assigned categories
• Leads efforts to align customer orders with monthly ship forecasts
• Generates business analysis and strategy, coordinates customer meetings at multiple levels
• Leads category team's efforts to deliver customer service metrics - order fill rates, store in-stock percentages, Distribution Center outs, forecast accuracies and purchase order on-time arrival compliance
• Manages the customer relationship in pricing, product placement, analysis, orders, replenishment
• Leads team to make sure required data and information is complete for buyer meetings
• Ensures timeline executing internally and with the customer's teams including new item commitment, setup, ship dates, and modular execution
• Trains and develops direct reports technical and soft skill sets

Coordinates with marketing and merchandising on needs for properly displaying product

• Performs other duties as assigned to meet business needs.

The requirements

Education and Experience:

• University degree + Minimum of 12 years of relevant and managerial experience
• Master’s degree or University degree & professional designation/certification + 10 years of relevant experience

Knowledge and Skills:

• Broad knowledge of all work carried out in the operational unit / function
• Detailed understanding of processes and systems within the operational unit / function
• Sound understanding of the business

Problem Solving and Complexity

• Executes operational business plans and contributes to the development of operational strategies
• Analyzes complex information while taking implications into account and requires independent judgement
• Identifies issues and facilitates resolution of complex problems/situations affecting multiple operational units / functions

Leadership, Planning, and Organizing

• Required to integrate several operational activities and resolve inherent conflicts
• Manages and optimizes the use of resources
• Sets goals, targets and accountability in line with operational plan

Communication

• Communicates the business plan across multiple units or functions
• Regularly interacts with top management on decisions with impact on the efficiency of the business
• Deals with sensitive, complex or controversial situations, requiring persuasion or regular negotiations to resolve or to influence decisions
• Builds on both technical and management expertise to share best practices

Impact of Decisions

• Decisions impact the operational and/or sales effectiveness of the operational unit / function
• Decision that affects other functions requires consultation and agreement
• Responsible for continuous improvement of group or own discipline

Additional Skills:

• Proficient in Microsoft Office (Excel, Word, Outlook, etc.)
• High degree of strategic thinking required
• Ability to work in a team-based environment
• Experience within a manufacturing company supplying product to Retail Customers preferred
• Vision is required in order to read instructions, interpret data and formulate metrics
• Hearing is required in order to hear instructions, receive information, and understand safety warnings

What’s in it for you?

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Find your fit with us

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.