Account Manager/Relationship management

Job Title: Account Manager

Contract Period: 1 year +

Work location: Plano, Texas

Description:

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contract.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
• Prepare and deliver both regular and ad hoc reports tailored to client needs.
• Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
• Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
• Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
• Perform additional responsibilities as required to support overall business objectives.

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Work Location: In person