Campaign and Development Operations Manager

Position Summary:

Reporting to the Director of Development and the Director of Development Operations, respectively, and as a member of the Development Team, the Campaign and Development Operations Manager will serve as a front-line contact for corporate workplace giving campaigns, individual donors and community members, stewarding relationships and coordinating the stewardship and special events of Fund for the Arts.

They will develop strategies to deepen and expand engagement, involvement, and support of the Fund by providing an exceptional donor experience for all stakeholders and demonstrate a passion for following and leveraging the latest fundraising and crowdfunding technologies available, including our CRM, Raiser’s Edge.

Central to this position is developing a consistent and best practice-based donor experience that can be implemented across all donor levels and integrated into all fundraising, special events and communications efforts.

Primary opportunities for achieving growth targets in this position come from identifying and creating new engagement and cultivation strategies for individual, corporate and foundation donors as well as improving donor acquisition and retention through stewardship efforts in accordance with Development Team goals and strategies.

Responsibilities

Include:

General Development Strategy (5%)

• With the Director of Development, coordinate the timely preparation of strategic written and electronic communication in support of donor solicitations, donor relations, and stewardship activities.
• Research prospective individual and corporate donors to provide intel on solicitation strategy and feasibility, exposing gaps in donor base, and analyzing potential connections with current community partners and constituents
• With Director of Development, attend meetings with high profile donors, local businesses, and community leaders, providing informational support when needed
• Sit in and contributeto weekly development planning meeting; provide weekly workplace giving updates to team

Data and Database Management (30%)

• With Director of Development Operations, manage and maintain the Fund for the Arts eCampaign giving system and donor database (Raiser’s Edge)
• Manage the data-entry related to all workplace campaign activities including tracking of campaign status, donations, and adding and updating donor records in Raiser’s Edge
• Run queries and reports in database to export accurate donor data for effective donor stewardship and campaign strategy
• Maintain, match, and update employee records in database for relevant companies
• Create, optimize, and manage Word docs and Excel sheets as needed for campaign data
• When necessary, use Whitepages, LinkedIn, and alternative research methods to confirm accuracy of donor information
• At request of FFTA team, help with data navigation and location of desired data points from OneDrive or database

Workplace Giving (50%)

• With support from Development Team, develop a comprehensive annual plan to identify, cultivate, and solicit workplace donors and prospects in accordance with funding priorities
• Direct and manage workplace campaigns throughout the fiscal year
• Conduct workplace campaigns with local counties’ school systems–altering strategy, messaging, and campaign format to account for varied school policies, and focus on FFTA’s Arts in Learning initiative by promoting Teacher Arts Grants (TAG)
• Schedule, plan, and conduct presentations and tabling events throughout the year related to workplace giving campaigns
• Procuring and portioning relevant presentation/tabling materials and donor swag, transporting items and wagon to tabling event location using personal vehicle
• Maintain consistent communication practices that motivate and engage workplace campaign chairs by collaborating to identify opportunities for employee engagement and connection to the arts
• Coordinate with CIS Team to offer local arts tickets and promotional deals as incentives for workplace campaign participation, taking necessary steps to fairly choose a winner and ensuring timely delivery
• Choose winner of the Workplace Chair(s) of the Year award, handle delivery of plaque, and acquire testimony and picture from winner
• Upon request, provide up-to-date workplace giving data to assist with grants, dashboards, annual report, etc.

Stewardship and Communication (10%)

• Work closely with Development Team to ensure appropriate donor stewardship and recognition benefits
• Manage annual Metro United Way employee giving campaign in partnership with Metro United Way campaign manager
• Organize, write, edit, and print acknowledgement letters, tax receipts, and handwritten stewardship notes for major donors, foundations, corporations, and individuals
• Field all inquiries related to making new donations, statuses of recent donations, and general donor support
• When applicable, inform donors/businesses of updated FFTA organizational info like a change of address
• Manage supply and delivery of Top 50 plaques to relevant organizations/donors/businesses/foundations
• Develop and utilize relationships with workplace chairs to assist Development and Finance Team with soliciting corporate gifts, information, supplemental material, etc.

Organization Support and Misc. (5%)

• Assist development team in planning and facilitating stewardship events/activities including, but not limited to, leadership giving, annual giving, new donors, and sustaining donors
• Collaborate with Marketing Team to plan and design general promotional materials, etc.
• Assist Finance Team and Director of Development Operations with finance/operation tasks as needed, included but not limited to creating invoices for corporate pledges, correcting/checking data for financial reports, and any other tasks
• Represent FFTA in the community at local events and businesses when appropriate, being a respectful and persuasive advocate for our mission
• Maintain a working knowledge and awareness of arts and culture activities in Louisville, overall development and fundraising trends, as well as trends and issues that affect business climate, culture and economic environment which could impact fund development.
• Other duties as assigned, including occasional help on weekends or evenings at Fund for the Arts-sponsored events.

Competencies & Skills:

• Demonstrated success building, connecting, cultivating and stewarding new relationships with donors, volunteers and other stakeholders leading to measurable results
• Demonstrated ability to both listen and interact persuasively and personably with employees at all levels of organizations
• Ability to set goals and develop strategies for achieving them
• Event planning and/or communications planning acumen and attention to detail
• Intellectual curiosity, analytical skills, and problem-solving capabilities
• Ability to balance multiple projects, prioritizing against stated objectives, and work independently
• Openness to new ideas, coaching and continual process improvement
• Commitment to the mission, vision and values of Fund for the Arts

Requirements:

• Bachelor’s degree and three or more years development experience preferred, or equivalent combination of education, training, and experience
• General understanding of data keeping best practices and/or database management
• Comfortable with public speaking
• General understanding of best practices in philanthropy and donor stewardship

About Fund for the Arts:

Who We Are

At the Fund for the Arts, we believe that art is a right, not a privilege, because art is a fundamental expression of the human condition. We envision a healthy and vibrant community where everyone embraces the art that exists in our lives every day, where everyone contributes to the well-being of our arts community, and where everyone belongs.

Our mission is to contribute to the overall health and well-being of our community by generating resources for, investing in, and supporting our local arts, artists and arts organizations.

Our Values

Equity, Belonging, Accountability, Stewardship, Gratitude, Storytelling and Learning

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person