Associate Director of Information Technology

Associate Director of Information Technology

As an operational leader within the Information Technology department, the Associate Director of Information Technology provides day-to-day supervision of IT staff and serves as Fulton-Montgomery Community College's (FMCC) campus information security lead.

Reporting to the Director of Information Technology/Chief Information Officer (CIO), the Associate Director translates institutional technology strategy into daily operations — supervising a team of Computer Services Coordinators and a Programmer/Analyst, managing departmental purchasing and budget administration, and owning the campus security program in direct liaison with SUNY's Information Technology Exchange Center (ITEC).

Working collaboratively with the Director of IT/CIO, campus departments, and ITEC, the Associate Director ensures reliable, secure, and responsive technology services for faculty, staff, and students, while building a well-trained, service-oriented IT support team.

Salary Range: $68,287.00 – $74,309.00, comprehensive benefits package, including the New York State Retirement Plan and generous paid time off and holidays.

Responsibilities included but not limited to:

• Provide direct day-to-day supervision of Senior Computer Services Coordinators, Computer Services Coordinators, and a Programmer/Analyst, including scheduling, work assignment, and coverage planning.
• Serve as the College's campus information security lead, owning day-to-day execution of the information security program and serving as FMCC's primary liaison to SUNY ITEC.
• Administer security tools and controls — including endpoint protection, multi-factor authentication/Conditional Access, vulnerability remediation, and patch management — and lead the technical response to security incidents.
• Conduct and document periodic risk assessments and security awareness training for faculty, staff, and students, and support compliance with FERPA, the NYS SHIELD Act, GLBA, PCI-DSS, and SUNY information security policy.
• Manage day-to-day purchasing for the IT department, including quote solicitation, requisitions, and procurement processing, and assist the Director of IT/CIO in developing and monitoring the annual IT operating and capital budget.
• Track hardware and software licensing, renewals, and warranty/maintenance agreements, and manage relationships with operational technology vendors and service providers.
• Oversee campus-level application support, including administrative and academic computing systems, and ensure backup, patching, and change-management procedures are followed consistently.
• Serve as the College's point of coordination with ITEC on network and server infrastructure matters affecting campus operations.
• Conduct performance evaluations, coaching, and professional development planning for supervised staff, and coordinate on-call/after-hours coverage for campus systems, responding personally to major incidents as needed.
• Act for the Director of IT/CIO on operational matters in their absence, and perform other comparable duties as assigned.

Qualifications

Required: A minimum of five (5) years of progressively responsible information technology experience; demonstrated experience with systems administration and end-user/application support operations; working knowledge of information security practices and frameworks, with experience implementing security controls in a production environment; experience with IT budgeting, purchasing, and vendor/contract coordination; and strong leadership, communication, and problem-solving skills.

Preferred

Bachelor's degree in Information Technology, Computer Science, or a related field; a security-related certification (e.g., Security+, CySA+, CISSP, GIAC); and experience in higher education or another SUNY/public-sector environment.

FMCC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, or disability status. The Civil Rights Compliance Coordinators have been designated to handle inquiries regarding non-discrimination policies and can be contacted at: Human Resources, 2805 State Hwy 67, Johnstown N.Y.

12095 Tel: 518-736-3622 Ext. 8403

Pay: $68,287.00 - $74,309.00 per year

Benefits:

• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• relevant: 5 years (Preferred)

Ability to Commute:

• Johnstown, NY 12095 (Required)

Work Location: In person