Portfolio Leasing and Marketing Manager

Portfolio Leasing and Marketing Manager

Job description

Four Star Realty is a Colorado based property management company, managing multi-family and student housing assets throughout the Colorado Front Range. We are an organization with a high performing and supportive culture that believes a company can create an environment where our team can wake up inspired, feel safe and appreciated at work, and return home fulfilled at the end of the day.

We are always looking to add like-minded individuals to our teams.

We are looking for a Leasing Manager to effectively lead, direct and control all facets of leasing and marketing for a portfolio of properties. The primary objective is to maximize asset value, customer satisfaction and revenue. We are looking for individuals with strong organizational and innovative skills who can manage multiple tasks at once by juggling competing priorities.

The candidate must be willing to work with growth of the company and be flexible with change in processes and daily routine

[[JD_HEADING:Responsibilities

Manage &]]

Develop Leasing Staff.

• Lead and manage decentralized leasing teams across portfolio of properties, ensuring consistent standards and performance at each site.
• Maintain presence at properties, observing teams, coaching agents, and addressing performance gaps.
• Identify staffing needs based on projected lease expiration and preleasing.
• Provide initial and continual training to each member of your team.
• Conduct weekly meetings, review metrics, and solicit showing feedback.
• Monitor leasing agent showing schedules.
• Manage staff time-off requests, time-off requests, and timecards.
• Assist your team in responding to voicemails, calls, and walk-in volume.
• Oversee overall workload for completion while hitting standards.

Market Knowledge, Pricing, and Conditions

• Conduct market research to support brand development projects
• Conduct quarterly market surveys as well as website audits to review property conditions, signage, and imagery quality.
• Assist Marketing team to ensure available properties are being marketed properly
• Advise marketing team on recommended updates

Leasing Metrics & Planning:

• Ownership of the leasing and preleasing goals of assigned portfolio and ensure each property meets goals.
• Create, own, and maintain a portfolio-wide leasing tracker showing each property’s preleasing, occupancy, traffic, and conversion against each goal.
• Pull and analyze leasing data and reports to monitor property performance weekly.
• Identify properties falling behind, diagnose issues, and build and execute a plan to solve issues.
• Present leasing performance, risks, and recovery plans to asset management teams as well as company leadership
• Analyze kill ratios and leasing agent performance.
• Conduct comp analysis to validate or adjust pricing recommendations.
• Determine when assets should lease by in order to avoid vacancy and outperform competitors.
• Collect and analyze data on markets, competitors, and consumers.

Advertising and Web ILS

• Ensure available properties are on Websites and ILS feed ensuring accurate specials and updated imagery where applicable.
• Coordinate with Marketing Department and Asset Management team on website updates, email communications, organic social media content, community video shoots, signage, promotional items, etc

Leasing Execution:

• Assist your team in responding to voicemails, calls, and walk-in volume.
• Oversee overall workload for completion while hitting standards.
• Identify and communicate leasing/showing soft spots, ex. property condition.

Unit Readiness Coordination:

• Go-between for leasing agents and PMs when it comes to unit readiness
• Ensure units are clean, unlocked, and showable.
• Relay feedback from tours to PMs and AMs.

Basic Requirements and Work Experience

• Must be authorized to work in the United States for any employer.
• High School Diploma or equivalent is required. Associates degree or above is preferred.
• Experience working in off campus student housing is highly preferred.
• Minimum of 5 years proven working experience managing a team of leasing agents.
• Experience managing leasing teams across multiple properties is highly preferred.
• Yardi and/or Entrata experience is highly preferred, including running and analyzing leasing reports.
• Proven ability to analyze leasing data, build trackers and reports, and turn findings into action plans.
• A willingness to come in every day and help us find a way to improve upon the previous day.
• Must have valid drivers license and reliable transportation.
• Working knowledge of real estate law and leasing practices.
• Up to date with property market status.
• MS Office proficiency.
• Advanced Excel skills are required, including building and maintaining trackers, using formulas, and working with pivot tables.
• Ability to follow and manage to a marketing budget.
• Experience with WordPress and Digible is preferred.
• Excellent communication, leadership, and negotiation skills.
• Persuasive with marketing and sales skills.
• Customer service orientation.

Physical Requirements

• Ability to stand, sit and walk for extended periods of time.
• Ability to lift 25 pounds occasionally.
• May require driving between company locations.

Compensation and Benefits

Competitive Salary starting at $100,000 per year

Benefits Packages will include:

• Paid Time Off
• Full health coverage options including Medical/Dental/Vision
• 401(K) Matching
• Flexible Spending Account
• Health Savings Account
• Parental Leave
• Great office environment, collaborative company culture, and fun team building events

Four Star Realty is an equal opportunity employer. We are committed to considering all candidates without regard to race, religion, sexual orientation, gender identity, national origin, and veteran or disability status. We encourage you to apply and come grow with us.

Job Type

Full-time

Pay: From $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Leasing and/or property marketing: 2 years (Required)
• student housing: 1 year (Preferred)

Ability to Commute:

• Boulder, CO 80302 (Required)

Work Location: In person