SRE / Observability Engineer

Benefits:

• 401(k)
• Company parties
• Competitive salary

SRE / Observability Engineer

Location: Irving, TX

Program: Platform Diversification / VMware to OpenShift Virtualization Migration

Job Summary

We are looking for an SRE / Observability Engineer to establish monitoring, logging, alerting, and operational visibility for the VMware-to-OpenShift Virtualization migration program. The engineer will provide migration telemetry, detect infrastructure and VM health issues early, support rapid fault isolation, and generate technical evidence for migration acceptance.

Key Responsibilities

• Instrument OpenShift clusters, KubeVirt, MTV, storage, and network components for monitoring.
• Configure and maintain Prometheus and Grafana monitoring.
• Implement alerts for migration failures, transfer throughput, capacity, node pressure, and VM availability.
• Monitor migration pipelines and identify performance bottlenecks.
• Collect and analyze logs, metrics, Kubernetes events, and relevant operational telemetry.
• Support incident triage and root-cause analysis for migration and infrastructure issues.
• Define and monitor service-level objectives (SLOs) and relevant operational indicators.
• Build dashboards for migration progress, infrastructure health, and workload availability.
• Automate monitoring, reporting, and evidence collection where appropriate.
• Provide technical acceptance evidence and operational handover documentation.
• Collaborate with platform, migration, storage, and network engineering teams.
• Support platform foundation, pilot migrations, production migration waves, and hypercare.
• Required Technical Skills Experience with SRE, observability, or infrastructure monitoring.
• Hands-on experience with Red Hat OpenShift monitoring.
• Knowledge of KubeVirt and Kubernetes events.
• Experience with Prometheus and Grafana.
• Familiarity with logging and alerting platforms, including Alertmanager.
• Understanding of SLOs, capacity analysis, and incident triage.
• Experience monitoring VM availability, storage, network health, and data-transfer performance.
• Strong troubleshooting and log/metrics analysis skills.
• Scripting and automation experience.
• Ability to develop operational dashboards and monitoring reports.
• Lifecycle Participation Platform foundation, pilot migration,all migration waves, hypercare, and steady-state operational handover.