Church Operations Manager

Job Title: Church Operations Manager

Reports To: Lead Pastor / Session

Position Type: Full-Time, Exempt

Compensation: starting yearly salary between $75,000 -$90,000, commensurate with experience and qualifications.

Benefits

Comprehensive package including medical, dental, paid time off (PTO), 403(b) retirement contribution.

Job Summary

The Church Operations Manager oversees the administrative, financial, logistical, and facility operations of the church. By directing human resources, financial stewardship, IT infrastructure, and campus maintenance, this position builds a strong operational foundation to advance the church's mission and vision.

Serving as a vital link between staff, Session, and the congregation, this role ensures efficient daily stewardship while enabling pastoral staff to dedicate their primary focus to preaching, teaching, and congregational care.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Management, Non-Profit Leadership, or a related field preferred.
• Experience: 3–5 years of progressive experience in business management, operations, or church/non-profit administration.
• Core Competencies: Strong financial literacy, organizational leadership, project management, clear oral/written communication, conflict resolution, and technical proficiency across business systems.
• Mission Alignment: Active agreement with and commitment to the church’s faith, core values, and overall mission.

Core Responsibilities

Financial Stewardship & Compliance

• Collaborate with the Staff Accountant, Session Finance/Stewardship Team, and Corporation Treasurer to manage core financial operations—including accounts payable, accounts receivable, payroll, donation processing, and budgeting—while identifying and implementing cost-effective strategies to optimize financial resources.
• Ensure full compliance with federal and state tax laws, non-profit regulations, and internal audit controls.

Facilities, Risk Management & Operations

• Oversee staff responsible for daily facility maintenance, routine cleaning, physical security, routine repairs, and general campus operations in coordination with the Session Buildings & Grounds Team.
• Oversee staff responsible for room scheduling and logistical planning for church ministries, community uses, worship services, weddings, and funerals/interments, and rentals.
• Negotiate, oversee, and evaluate contracts with external vendors, independent contractors, service providers, and insurance carriers.
• Maintain emergency safety plans, risk management protocols, and overall building security measures

Human Resources & Staff Leadership

• Provide direct supervision, daily task delegation, and support for administrative and facilities staff (currently Staff Accountant, Custodians, Communications Coordinator, and Administrative Assistants).
• Coordinate staff scheduling and workload distribution to ensure alignment between full-time/part-time availability and ongoing ministry needs.
• Partner with the Lead Pastor and Session Personnel Team on job description updating, hiring, onboarding, performance reviews, conflict management, and offboarding.
• Manage confidential personnel records, and enforce church workplace policies.
• Ensure full implementation of safe ministry policies, including background checks and mandatory child-safety protocols (e.g., Safe Sanctuaries).

Information Technology

• Oversee church IT infrastructure, network security, software subscriptions, office hardware, and technology vendor relationships to support daily operations.

Meeting Participation

· Attend weekly Staff meetings; Personnel Team, Finance/Stewardship Team, Building & Grounds Team, and other meetings as needed.

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TERMS OF EMPLOYMENT:

• Compensation, benefits, and other terms of employment will be administered in accordance with the policies contained in the First Presbyterian Church of Allentown Employee Handbook, a current copy of which will be provided to each employee;
• Successfully pass a criminal background check in accordance with FPCA’s Safe Sanctuary policy.

Evaluation

Performance reviews will be conducted at least annually.

NOTE

This description contains the information and facts considered necessary to describe and evaluate the duties of this position fairly and equitably. It should not be considered an exhaustive description of all the work requirements to be performed, but indicates the kinds of duties and levels of responsibility required by the position.

The Lead Pastor or his/her designee will have the prerogative of adding or deleting responsibilities as occasion may require.

Pay: $75,000.00 - $90,000.00 per year

Education:

• Bachelor's (Required)

Experience:

• progressive: 3 years (Required)

Language:

• English (Required)

Work Location: In person