Logistics Manager (Import Operations) - Mandarin Chinese Bilingual

Logistics Manager (Import Operations)

Job Location: Chino CA (On-site)

Employment: Full-Time

FLSA Status: Nonexempt

About Us

Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries.

Learn more at: https://www.fenchem.com.

Job Summary

We are seeking a bilingual Mandarin/English Logistics Manager with hands-on experience managing US import operations. This role oversees international freight, customs clearance coordination, port-to-warehouse transportation, and domestic distribution while leading daily logistics activities.

This role also works closely with Sales, Warehouse, and carriers to ensure timely deliveries and cost-effective transportation while supporting continuous operational improvement.

Responsibilities

· Develop and implement effective logistics strategies to ensure timely import of goods from international suppliers, including China, and distribution throughout the US.

· Manage relationships with shipping lines, freight forwarders, customs brokers, carriers, and logistics service providers to ensure timely and cost-effective transportation.

· Oversee end-to-end supply chain activities, including international transportation, inbound and outbound shipments, warehousing, inventory management, and order fulfillment.

· Ensure compliance with applicable US and international trade regulations, customs requirements, and import/export documentation.

· Identify opportunities to reduce transportation costs, improve operational efficiency, and enhance service levels.

· Coordinate with Warehouse, Sales, and Procurement to align logistics operations with business needs.

· Develop logistics KPIs to evaluate performance, identify issues, and drive continuous improvement.

· Lead the logistics team, establish priorities, monitor workflow, and foster a collaborative environment.

· Stay current on logistics industry trends, transportation market conditions, technology, and regulatory changes affecting international trade and supply chain operations.

· Perform other logistics-related projects as assigned by management.

Required Skills

· Fluency in both Mandarin Chinese and English is required.

· BA degree in Logistics, Supply Chain Management, or related field. An advanced degree is a plus.

· 3+ years of US import logistics experience, including ocean freight, customs clearance coordination, and port-to-warehouse transportation, plus experience leading logistics operations.

· Strong knowledge of import/export regulations and customs clearance, with experience in China-US trade.

· Experience with freight forwarders, customs brokers, carriers, and logistics service providers.

· Experience with logistics software and ERP systems. SAP experience is strongly preferred.

· Strong negotiation skills with the ability to evaluate freight costs and transportation options.

· Strong communication skills with the ability to coordinate effectively across departments.

· Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment.

Compensation & Benefits

· Base Pay: $33.70 ~ $36.10/hour, based on logistics background

· Performance Review: potential raise after 90 days, 6 months, or 1 year based on performance

Benefits

· Health Insurance: medical, dental, vision covering dependents; 100% employer paid options available

· Retirement Plan: 401(k) with employer matching up to 4%

· Paid Sick Leave (PSL): 40 hours per year

· Paid Time Off (PTO): 7 days to start, increases with tenure; additional PTO via rewards program

· Paid Holidays: 13 company-paid holidays per year

· Additional Perks: employee reward programs, birthday treats, complimentary office snacks

Pay: $33.70 - $36.10 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B, green card)?
• Are you fluent in Mandarin Chinese and comfortable using it in a business environment?
• This is an on-site role. Are you able to reliably commute daily to Chino, CA 91710?
• How many years of logistics, shipping coordination, or supply chain support experience do you have?
• How many years of inbound logistics or receiving coordination experience do you have?
• How many years of experience do you have with customs clearance and import/export processes?

Education:

• Bachelor's (Preferred)

Work Location: In person