FC Tulsa Sales Academy - Sales Associate

FC Tulsa Sales Academy

FC Tulsa is seeking high-character individuals who are passionate about becoming sales leaders in the sports industry. The Sales Associate role is designed to provide an entry-level opportunity to learn the fundamentals of professional sports ticket sales while developing the skills, habits, and mindset necessary to build a successful career in the sports industry.

This opportunity is a 12-14 week program to learn the ins and outs of professional sports ticket sales and service.

The FC Tulsa Way

At FC Tulsa, we believe sales development starts with establishing the right habits, building strong relationships, and taking ownership of your success. Every Sales Associate is expected to embrace the FC Tulsa Way throughout their development:

1. Refine Your Sales Process

Don't skip steps in the sales process. Build rapport, understand the customer's needs, make thoughtful recommendations, and ultimately find a problem you can solve. People buy from people they like and trust.

2.

Manage Your Pipeline

Own your pipeline and your performance. Consistently prospect, follow up, schedule meetings, move opportunities forward, and create new business. Your pipeline should always reflect the work you are putting into it.

3. Own Your Data

Be meticulous with your CRM activity and notes. Every conversation, meeting, opportunity, and follow-up should be documented accurately. Your data tells the story of your business and allows you and your leadership team to identify opportunities for growth.

4. Be Hungry

Bring energy, competitiveness, curiosity, and a willingness to do the work. Be hungry to learn, hungry to improve, and hungry to win — while remaining a great teammate and representative of FC Tulsa.

Sales Associates will receive consistent coaching, training, and feedback from the FC Tulsa leadership team. The expectation is that Associates will take the coaching they receive and apply it to their daily sales activity.

Responsibilities

• Sell full and partial season ticket memberships, group tickets, premium seating, and other FC Tulsa ticketing products
• Meet daily and weekly outbound call, email, and touchpoint expectations to generate new ticket sales and develop relationships with prospective clients
• Continuously develop new relationships through prospecting, sales tables, seat visits, community events, networking opportunities, and FC Tulsa matchday activations
• Schedule and execute face-to-face meetings at ONEOK Field, at a prospect's place of business, at community events, or virtually when appropriate
• Provide exceptional customer service to all prospects, clients, Season Ticket Members, and fans throughout the sales process and on matchdays
• Build and maintain strong relationships with clients while identifying opportunities for additional ticketing and premium experiences
• Positively contribute to the FC Tulsa sales culture by being a team player and collaborating with internal departments and external partners
• Maintain accurate and detailed records of clients, prospects, activities, and sales opportunities within the CRM system
• Consistently manage and develop an individual sales pipeline through prospecting, follow-up, meetings, proposals, and closing
• Participate in FC Tulsa matchdays, sales initiatives, community events, and other organizational events as needed
• Be committed to continual education of the sales process and implementing strategies from training and coaching into daily sales efforts
• Demonstrate a commitment to the FC Tulsa Way by taking ownership of your pipeline, process, activity, and results

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.