Sales Operations Manager

Job Summary

The Sales Operations Manager serves as the primary operational support to the VP of Sales, assisting in the execution of sales strategy and day-to-day management of the national sales team. This position is responsible for the execution, coordination, and follow-through across sales operations, multiple operational areas, including training and enablement support for the sales team.

This role extends the capacity of the VP of Sales by handling operational, administrative, and coordination functions, allowing the VP to focus on high-level leadership, revenue strategy, and vendor and executive relationships.

Responsibilities

Sales Operations

• Prepare sales performance reports and regional dashboards for VP review
• Monitor sales metrics across regions
• Track open items, directive, and special projects

Sales Meeting Coordination

• Schedule meeting and manage logistics
• Prepare sales analytics for company-wide presentations
• Distribute and track follow-up items

Showroom Management & Marketing

Support

• Serve as operational liaison between showroom employees and VP of Sales
• Support showroom managers on inventory, layout, pricing, and merchandising logistics
• Coordinate E-blast and vendor promotion rollouts

Sales Communication

• Draft correspondence, reports, presentations on behalf of VP
• Support administration of the Institutional Sales Program
• Distribute products, vendor, and policy updates

Sales Enablement & Team Leadership

• Onboard and train new sales team members
• Create and maintain the sales guide
• Oversee sales staff scheduling and participate in hiring

Perform other duties and responsibilities as assigned by VP of Sales

Work Location & Travel

This position is based at our Sherman Oaks, CA showroom Monday – Friday with weekend availability required. Travel is required for the role, with approx. 50% during training, then 30% ongoing:

Initial training: Approximately two weeks per month in New York for the first 3-6 months of employment

Ongoing: Monthly visits to our California showrooms with an annual average of 6-8 trips to our Chicago location and 4-6 trips to our New York locations required.

Skills

• Required: 7+ years in sales operations, sales support, or showroom or retail management
• Required: Experience with sales management systems, CRM proficiency, and sales analytics and reporting tools; Salesforce Cloud experience is a plus.
• Required: Strong Excel and reporting skills
• Excellent written communication and presentation skills
• Experience in scheduling, training and supervising staff
• Strong organization and follow-through across multiple projects
• Ability to travel as described and work weekends as needed

Desired Skills

• Experience in high-ticket or consultative showroom sales
• Familiarity with merchandising, inventory, and vendor promotions
• Business development management, sales strategy or development team leadership, and executive-level team management experience

Pay: $105,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Application Question(s):

• Have you read and understand the travel requirements of this position?

Work Location

In person