Licensed Customer Support Specialist (Bilingual)

Job Overview

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We are looking for a motivated Bilingual Licensed Customer Service Representative to join our growing Farmers Insurance agency. This is a great opportunity for someone who loves helping people, is detail-oriented, and also enjoys earning extra income through sales.

Salary Range: $30,000.00 - $80,000.00 per year

Benefits

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Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Hands on Training

Life Insurance

Career Growth Opportunities

Requirements

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• Active Texas Property & Casualty License (Life license a plus).
• Bilingual: English & Spanish required.
• Strong communication and organizational skills.
• Customer service or sales experience preferred.
• Positive attitude and team player.

Responsibilities

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• Service existing clients with billing, claims, and policy changes
• Communicate with customers in both English and Spanish.
• Cross-sell additional products to help families protect what matters most.
• Support agency growth by retaining and upselling clients.
• Be a trusted point of contact for customers.

About Us

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Sonia Reyna-Farmers Insurance Agency is a dynamic and professional team dedicated to protecting what matters most. We offer comprehensive insurance solutions with a personalized touch, fostering a vibrant work environment where growth and client satisfaction are paramount. Join us to make a real impact in the community!