Operations Manager- 2nd shift

Operations Manager

Location:

Brookshire, Texas

Shift: 2nd 4-130 am

Industry:

E-commerce Fulfillment & Heavy Bulk Distribution

Seeking an experienced and hands-on

Operations Manager

to lead day-to-day warehouse and fulfillment operations within a rapidly growing e-commerce fulfillment center in Brookshire, Texas. This role is ideal for a leader who thrives in a fast-paced startup environment, is comfortable building processes from the ground up, and has extensive experience managing high-volume, heavy bulk fulfillment operations.

The Operations Manager will be responsible for driving operational excellence across receiving, inventory management, order fulfillment, shipping, labor planning, safety, and continuous improvement initiatives. The successful candidate will demonstrate the ability to scale operations, develop high-performing teams, and deliver exceptional service to customers while maintaining productivity and quality standards.

Key Responsibilities

• Lead daily warehouse and fulfillment operations, ensuring safety, quality, productivity, and customer service objectives are consistently achieved.
• Manage end-to-end distribution center activities including:
• Receiving
• Put-away
• Inventory control
• Picking
• Packing
• Shipping
• Returns processing
• Oversee heavy bulk product handling and storage operations while ensuring compliance with all safety regulations.
• Create and implement scalable processes that support rapid growth and changing customer requirements.
• Drive continuous improvement initiatives utilizing Lean, Six Sigma, Kaizen, or similar methodologies.
• Analyze operational KPIs and develop action plans to improve:
• Order accuracy
• On-time shipping
• Inventory accuracy
• Labor productivity
• Cost-per-unit metrics
• Partner with customers, transportation providers, and internal stakeholders to ensure service-level agreements are achieved.
• Develop workforce plans, staffing models, and labor schedules to support fluctuating customer demand.
• Lead, coach, and develop supervisors and hourly associates across multiple shifts.
• Foster a culture of accountability, teamwork, safety, and operational excellence.
• Support implementation and optimization of Warehouse Management Systems (WMS) and operational technologies.
• Manage operational budgets and control costs while maintaining customer service levels.
• Assist with new customer onboarding, process design, and startup activities within a growing fulfillment environment.

Required Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or a related field preferred.
• 5+ years of progressive warehouse, distribution, or fulfillment leadership experience.
• 3+ years of experience leading large teams in an e-commerce fulfillment or 3PL environment.
• Experience managing heavy bulk, oversized, or large-format inventory operations.
• Demonstrated success working in a startup, high-growth, or rapidly changing operational environment.
• Strong knowledge of warehouse management systems (WMS), inventory control practices, and fulfillment operations.
• Proven ability to drive process improvements and operational efficiencies.
• Experience managing multiple priorities while maintaining service commitments.
• Strong analytical, communication, and leadership skills.
• Proficiency with Microsoft Excel and warehouse reporting systems.

Preferred Qualifications

• Experience within a third-party logistics (3PL) operation.
• Exposure to automation, robotics, or warehouse technology implementation.
• Lean Six Sigma Green Belt or Black Belt certification.
• Experience launching new distribution centers, stand-up operations, or customer implementations.
• Knowledge of transportation, parcel, LTL, and heavy freight operations.
• Experience supporting major retail or e-commerce customers.

Leadership Competencies

• Entrepreneurial mindset with the ability to thrive in an evolving startup atmosphere.
• Strong sense of ownership and accountability.
• Data-driven decision maker.
• Change management expertise.
• Ability to motivate teams and build culture during periods of growth.
• Customer-centric operational leadership.
• Strong problem-solving and execution skills.