School Admissions and Operations Manager

School Admissions and Operations Manager

Join Our Team as an Admissions and Operations Manager! Part-time, hybrid in the Bay Area (mostly remote, with occasional in-person meetings).

About EFBA

EFBA is a nonprofit educational organization dedicated to making high-quality French-language education accessible to families throughout the San Francisco Bay Area. Through our afterschool programs, summer camps, and cultural activities, we help children develop language skills, discover new cultures, and build meaningful connections.

We're a small, collaborative team of people who care deeply about education and the communities we serve.

About the Role

We're looking for a highly organized, proactive, and resourceful Admissions and Operations Manager to take ownership of our admissions, finance, and administrative operations. This role is ideal for someone who enjoys working independently, solving problems, and continuously improving processes.

You'll be responsible for keeping essential operations running smoothly, anticipating challenges, and ensuring that families receive excellent service. We're looking for someone who takes initiative, exercises sound judgment, and approaches their responsibilities with a strong sense of accountability.

You'll work closely with EFBA's leadership team while having the autonomy to manage day-to-day priorities and contribute to the organization's continued improvement. Previous management experience is not required. We value demonstrated initiative, reliability, and the ability to take ownership of responsibilities.

Admissions & Family

Support

• Manage the admissions calendar and registration processes across EFBA programs.
• Guide families through inquiries, registration, enrollment, and program changes.
• Provide friendly, professional support to parents, teachers, and prospective families.
• Maintain accurate student records, registration information, and enrollment databases.
• Coordinate with academic and program teams to ensure a smooth enrollment experience.
• Monitor enrollment activity, follow up on outstanding registrations, and proactively identify opportunities for improvement.
• Make calls to families and service providers
• Visit our sites occasionally, connect with the community

Finance & Administration

• Prepare invoices, track payments, and follow up on outstanding balances.
• Maintain accurate financial records and manage day-to-day accounts receivable and payable processes.
• Coordinate with our external accounting team on routine financial matters.
• Resolve payment discrepancies and assist with refunds, scholarships, and financial inquiries.
• Monitor financial processes, identify potential issues, and ensure timely follow-up.
• Support administrative reporting, documentation, and compliance activities.

Systems & Operations

• Maintain and manage information across our administrative and registration platforms.
• Identify inefficiencies, propose solutions, and implement practical process improvements.
• Anticipate operational needs, manage deadlines, and ensure responsibilities are completed accurately and on time.
• Collaborate with colleagues to troubleshoot issues and improve workflows.
• Maintain departmental procedures and documentation.
• Support compliance requirements and accreditation processes, including WASC and ACA.
• Support occasional in-person meetings, events, and activities throughout the Bay Area.

Qualifications

Required

• College degree
• 1-2 years of administrative experience, preferably in a school setting.
• Excellent organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills in English.
• Demonstrated ability to take initiative, solve problems, and manage responsibilities independently.
• Confidence working with spreadsheets, databases, and digital tools.
• Ability to learn new software quickly and adapt to changing systems and processes.
• Experience handling invoices, payment records, or similar administrative financial responsibilities.
• Strong customer service skills and a professional, thoughtful approach to working with families.
• Ability to manage competing priorities, meet deadlines, and exercise sound judgment.
• Strong sense of accountability, reliability, and follow-through.
• Current residency in the San Francisco Bay Area and availability for occasional in-person responsibilities.

Preferred, but not required

• Experience in school administration, admissions, nonprofit operations, customer service, or bookkeeping.
• Familiarity with CRM platforms, student information systems, or accounting software.
• Experience improving administrative processes or managing projects independently.
• Interest in education, language learning, or multicultural communities.
• French-language proficiency is a plus, but not required.

Why Join EFBA?

• Meaningful work: Support a nonprofit organization making a difference in children's education.
• Flexible work environment: Enjoy a primarily remote, part-time position.
• Ownership and autonomy: Take responsibility for important operations and help shape how our department works.
• Collaborative team: Work alongside dedicated professionals who care about education.
• Professional growth: Develop new skills, contribute ideas, and participate in organizational improvements.
• Benefits: Paid time off, 401(k) retirement plan, employee discounts, and professional development assistance.

Schedule & Location

This is a part-time, non-exempt position paying $23 per hour, with an expected schedule of approximately 18-20 hours per week, Monday through Friday.

The position is primarily remote, but applicants must currently reside in the San Francisco Bay Area and be available for occasional in-person meetings and events.

How to Apply

Please submit your resume and a brief introduction explaining your interest in the position and what makes you a strong fit for EFBA by emailing [email protected].

We welcome candidates from a variety of professional backgrounds, particularly those who bring strong administrative skills, demonstrated initiative, and an interest in education or nonprofit work.

EFBA is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for our employees, students, and families.

Job Type

Part-time

Pay: $23.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan

Application Question(s):

• 1. Do you currently reside in the San Francisco Bay Area and have availability for occasional in-person work? Yes/No
• 2. Do you have a college degree? Yes/No
• 3. Do you have at least 1 year of professional administrative experience? Yes/No
• 4. Do you have experience handling invoices, tracking payments, maintaining financial records, or performing similar administrative finance tasks? Yes/No
• 5. What interests you about working for a nonprofit educational organization like EFBA? Short answer.

Work Location

Hybrid remote in San Francisco, CA 94111