Business Analyst (Infra) - Pontiac, MI

DTS is looking for experienced Business Analyst (Infra) for our client project in Pontiac, MI

Job Description:

Business Analyst

• Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. - Candidate must be a self-starter who takes ownership and responsibility of project assignments. - BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. - BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions.- Conducting research, creating procedures to improve the existing systems, providing training and support to users,- Writing Request for Proposals and Contract Scope of Deliverables.

**** Mandatory Skills & Experience ****

• Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)
• Telecommunications Expense Management experience a plus
• MUST HAVE strong experience using M365 Productivity Suite
• MUST HAVE data analytics experience
• Experience with Contracts and Request for Proposals a plus

Contact

DTS offers excellent compensation package.

[[JD_HEADING:Kapil Sharma

Team]]

Lead

Digital Technology Solutions