Delta Vacations - Product Owner, Digital Product

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Responsible for defining and advancing the digital product initiatives aligned with the company's strategic goals by leading and implementing enhancements across the digital experience. This role partners across business and technology teams to advance the digital product roadmap, optimize the user experience, and deliver solutions that improve user engagement, conversion, and overall customer satisfaction.

The ideal candidate brings strong product management, a deep understanding of digital product ecosystems. They are passionate about defining innovative, data-driven solutions that improve the end-to-end user journey and advance Delta Vacations' digital business.

Essential Functions

• Serve as Product Owner for Delta Vacations' digital experience, managing digital product enhancements and cross-functional initiatives in alignment with business goals and strategic priorities
• Contribute to defining product vision, success metrics, business outcomes, and product requirements for digital initiatives
• Develop and maintain business requirements, user stories, customer journey maps, process flows, acceptance criteria, and launch readiness materials, partnering with UX/UI designers to enhance digital experience improvements.
• Support the prioritization and management of the digital product roadmap in partnership with cross-functional collaborators across Marketing, Analytics, Merchandising, Distribution, and Technology
• Participate in product discovery efforts through research, analytics, partner engagement, competitive analysis, and industry trends to identify new opportunities and experience improvements
• Define and optimize customer journeys using analytics, customer insights, testing, and experimentation to identify and deliver improvements that increase customer satisfaction, engagement, conversion, and revenue performance.
• Responsible for business validation, user acceptance testing, launch activities, and post-launch measurement to ensure delivered solutions align with intended customer experience and business outcomes.
• Demonstrates the ability to think forward about how AI may improve products, decisions, workflows, and customer experiences.
• Follow all corporate and departmental policies/procedures and applicable governmental regulations.
• Other duties and responsibilities as assigned, which may include cross-utilization within the department or with other departments.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Delta Vacations Corporate Headquarters, Atlanta GA

POSITION TYPE/STANDARD SCHEDULE

Full-Time Monday through Friday; 8:30 a.m. to 5 p.m. Occasional evening and weekend may be required as job duties demand.

TRAVEL

Domestic and international travel to fulfill assigned responsibilities.

SALARY RANGE

$50,638 - $81,712

What You Need To Succeed (Minimum Qualifications)

• Bachelor’s degree in Digital/eCommerce, Marketing, or related field from four-year college or university; or equivalent work experience; or equivalent combination of education and experience
• More than 2 years working in digital product, e-commerce, or related field
• 1-2 years of experience with digital product development lifecycle
• 1-2 years of experience with digital platforms (web, mobile, e-commerce, etc.)
• Working knowledge of UX principles and conversion optimization
• Project management experience with a proven ability to lead cross-functional teams and manage complex, multi-stakeholder initiatives
• Experience with web analytics platforms (e.g., Google Analytics, Adobe Analytics) and using data to drive insights and performance optimization
• Strong PC skills including MS Word, Excel, PowerPoint, and Outlook
• Experience with Agile methodologies preferred
• Travel and/or tourism industry experience preferred
• Knowledge of Delta Vacations programs and brands preferred
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)

Benefits and Perks to Help You Keep Climbing

Benefits

Here, you’ll have the opportunity to see the world, while building a rewarding career supported by competitive compensation and benefits. In addition to the ongoing career and compensation advancement opportunities, we are proud to offer a competitive benefits package which includes:

• Competitive salary, profit-sharing program, recognition and performance incentives.
• 401(k) with generous company contributions up to 5%.
• Paid time off including vacation, holidays, paid personal time, birthing parent, and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability, and life benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• We offer comprehensive wellbeing programs to support your overall health, including an employee assistance program, free financial mentoring, and abundant mental health resources.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• Access to more than 500 discounts, specialty savings, and voluntary benefits through Delta Perks such as auto, home and pet insurance, legal services, childcare and more.